This event has been cancelled...The event organisers have been in touch to let us know that John Waters on Saturday 16 September 2023 at Wrest Point has been cancelled.A message from the Presenter:It is with deep regret that we have had to cancel our forthcoming Tasmanian concerts. Due to unforeseen circumstances out of our control, the group is unable to complete the tour. We apologise to friends and fans for the inconvenience and we hope to return to Tasmania some time soon.How do I get my refund?In most cases, we will process refunds automatically to the credit card used to complete the transaction.Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction. Once processed, it may take a further 3-5 business days for the funds to appear on your statements. Please allow up to 10 business days in total for the refund to appear on your statements.Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Transfer”, you will need to contact the original account/credit card holder for your refund.Please note, any hotel or dining packages purchased in conjunction with your tickets will also be cancelled and refunded.AfterPayIf you have made a booking using AfterPay, a refund of the total amount charged will be processed back to the card used with the AfterPay booking. For more information on AfterPay, please click here.Please do not contact us unless one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS*
Please note that only the original account/credit cardholder can request direct debit refunds. Otherwise, please follow the "How to Contact us" instructions here.*If you have purchased tickets from the Box Office or Outlet using Cash or EFTPOS, please contact us here and let us know how we can be of assistance. Please also be sure to attach your downloaded and completed EFT Form.Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularlyWe're sorry for any disappointment caused.Thank you very much for your patience.
