Trey Kennedy has been rescheduled and relocated...
The event organisers have been in touch to let us know that due to unforeseen scheduling, Trey Kennedy's performance at Fortitude Music Hall on Saturday 16 December 2023 has been rescheduled. The show will now take place at Pleasuredome, Brisbane Powerhouse on Saturday 9 December 2023.
What about the tickets?
- Your purchase will still be valid, but due to the change in venue, you will be issued new tickets from Ticketek via email. Please disregard your original tickets as these are no longer valid.
- If you have not received your new tickets by Thursday 7 December 2023 please contact Ticketek here.
- New tickets will only be issued to the original purchaser. If you received your ticket(s) any other way, including via “Ticket Transfer”, you will need to contact the original account/credit card holder.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.
Refund requests must be submitted prior to 5pm on Wednesday 22 November 2023.
Please note that if you do not request a refund by this date, we will take it that you can make the rescheduled show and a refund will no longer be available as a result of rescheduling the event. If you request a refund after this date, you may not be entitled to a refund as it will be considered a “change of mind”, and refunds will only be given where required by law or at the discretion of the event organiser.
Please note, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Transfer", you will need to contact the original ticket buyer for your refund.
