We are just as excited as you are to have U2 visit our shores, please read to the very end of this information for tips and advice on the ticket purchasing process to ensure you are ready to purchase tickets for this highly anticipated event.

When: 7pm, 15 November 2019
Where: Marvel Stadium, Victoria

When: 7pm, 27 November 2019
Where: Optus Stadium, WA

 When Can I Buy Tickets?

 U2.com Subscribers Presale: Red Hill Group*                                         

Ticket Limit: 4 per code

Marvel Stadium, VIC - Tue 4 Jun, 9am until Thu 6 Jun 5pm^
Optus Stadium, WA - Tue 4 Jun, 10am until Thu 6 Jun 5pm^
*Longtime subscribers who have an up to date subscription on 31-May 2019 8am AEST

 U2.com Subscribers Presale: Wires Group**

Ticket Limit: 4 per code

Marvel Stadium, VIC - Tue 4 Jun, 1pm until Thu 6 Jun 5pm^
Optus Stadium, WA - Tue 4 Jun, 2pm until Thu 6 Jun 5pm^
**New Subscribers or upgraded an expired account after 31-May 2019 8am AEST

For customer questions related to U2.com subscription contact the U2.com customer service team here at www.u2.com/help. 

Live Nation Presale

Ticket Limit: 4 tickets per customer or 4 tickets per (Red) Zone customer

Marvel Stadium, VIC - Thu 6 Jun 1pm until Sun 9 Jun 5pm^
Optus Stadium, WA - Thu 6 Jun 2pm until Sun 9 Jun 5pm^

General Public Onsale 

Please Note: Phone and Outlet sales will be limited to selling Standard Reserved Seating only. All other Ticket Options; GA Standing, Platinum, Red Zone and VIP Packages are strictly online only and will not be made available via Phone or Outlet Sales.

Standard Ticket Limits: 8 tickets per customer. VIP Ticket Limits: 8 tickets per customer or 4 tickets per (Red) Zone customer.

Marvel Stadium, VIC - Tue 11 Jun, 1pm^
Optus Stadium, WA - Tue 11 Jun, 2pm^

^All onsale times are local

What are the Ticket Delivery Options?

Paperless Floor Ticketing:

In a first for any artist performing in New Zealand and Australia, and to ensure fans have the best access, floor tickets for all of U2’s Australian and New Zealand shows will be paperless.

Not only does this improve your experience getting into the venue on show day, digital-only tickets will also mean less scalping, safer and easier transfer to friends, and a better environmental outcome with less waste. Click here for information about Mobile Delivery.

Ticket Delivery Restrictions:

• All General Admission tickets have a delivery method of Mobile Ticket Only.
• All (Red) Zone tickets can only be collected from the venue on the day of the show.
• All VIP Party Experience tickets can only be collected from the venue on the day of the show.

Ticket Printing Delay Information:

• All Physical Tickets for Optus Stadium will be delayed until day of General Public Onsale. All Physical tickets for Marvel Stadium will be delayed until Friday 18 October 2019.
• All Collector Tickets will be dispatched a month prior to the event. Collector tickets are not available to those without a valid Australian address. You must provide an Australian postal address to receive Collector Tickets. The exception to this is the VIP Party Experience which can be collected from the Venue on event day.
• All Mobile & Print-At-Home tickets will be delayed until 72 hours prior to event day.

What are the Accessible Ticket Options?

Accessibility is a priority for everyone at Ticketmaster and we want to ensure all patrons have the best experience while buying tickets and attending shows. 

Will there be a Viewing Platform in the GA area?

Yes, the viewing platform will be available in the GA area. To book this, please call us on our dedicated Accessible booking line - 1300 446 925. The allocation is subject to availability. 

Can I purchase in the GA area without reserving a spot on the platform?

Yes you can, however please note that there is no guarantee that there will be an unobstructed view of the stage as this area is not tiered. You can call us on our dedicated Accessible booking line - 1300 446 925 to discuss this and other ticketing options.

Can I purchase tickets in the (RED) Zone?

You will be able to access this area, as with non-platform GA, there is no guarantee that there will be an unobstructed view of the stage as this area is not tiered. You can call us on our dedicated Accessible booking line - 1300 446 925 to discuss this and other ticketing options. 

Can I purchase VIP Packages? 

There will be VIP Package options available to you. To find out what these are, please Submit a Request or call us on our dedicated Accessible booking line - 1300 446 925.

What VIP Packages are there?

All Packages are strictly online only and will not be made available via Phone or Outlet Sales. 

PACKAGE TYPE: (RED) Zone   PACKAGE LIMIT PER CUSTOMER 4 

The (RED) Zone gives you access to an exclusive VIP area directly adjacent to the Stage with special amenities and dedicated staff, all while raising money in support of (RED) and the Global Fund to fight AIDS in Africa.

Special features include:

• Barricaded area immediately adjacent to the Stage
• Extremely limited capacity
• VIP Entrance to the venue
• Collectors souvenir ticket
• An opportunity to be selected for a pre show backstage tour
• Access to purchase pre-show refreshments
• A portion of the proceeds from your purchase supports the (RED) campaign

PACKAGE TYPE VIP PARTY EXPERIENCE  PACKAGE LIMIT PER CUSTOMER 8

• One Premium Price Category 1 Reserved Seat in a prime location
• Access to 90 minute pre-show VIP cocktail party -
  *Selection of beers, wines and soft drinks
  *Selection of canapés and food tray service
  *DJ playing your favourite U2 songs, plus more!
  *MC/host for onsite promotional activity
  
• A chance to win a pre-show backstage tour
• Exclusive U2 VIP tour gift – not available to general public!
• Commemorative VIP Laminate and Lanyard
• Dedicated VIP merch stand in Party Room
• Priority Entry into the venue*
• Designated VIP check-in and onsite host
  *venue dependent

PACKAGE TYPE VIP HOT SEAT GOLD    PACKAGE LIMIT PER CUSTOMER 8

• One Premium Price Category 1 Reserved Seat in a prime location
• Exclusive U2 VIP tour gift - not available to general public!
• Commemorative VIP Laminate and Lanyard
• One (1) drink voucher to redeem for a glass of beer, wine or soft drink
• Priority Entry into the venue*
• Designated VIP check-in and onsite host
  * Venue dependent

PACKAGE TYPE VIP HOT SEAT SILVER   PACKAGE LIMIT PER CUSTOMER 8

• One Premium Price Category 2 Reserved Seat
• Exclusive U2 VIP tour gift - not available to general public!
• Commemorative VIP Laminate and Lanyard
• One (1) drink voucher to redeem for a glass of beer, wine or soft drink
• Priority Entry into the venue*
• Designated VIP check-in and onsite host
  * Venue dependant

Where are the U2 VIP seating areas?

Live Nation (RED) Zone Terms and Conditions:

• Please ensure the contact details you provided at the point of purchase are up to date. These will be the details used to communicate all (RED) Zone information.
• You will receive an instructional email 3-5 business days before the event with timing and
  additional information.
• (RED) Zone tickets are only available for collection at the venue on the day of the show.
• (RED) Zone may need to arrive 1-2 hours before doors open in order to register & get their ticket + wristband, if they wish to enter the venue as soon as doors to the venue open.
• Original purchaser must be present, with government issued photo ID at (RED) Zone Check-in in order to receive (RED) Zone tickets & wristbands.
• (RED) Zone inclusions (e.g. wristband & commemorative merchandise item) will be redeemed and collected on the night of the show.
• Please note that the merchandise item/s listed are subject to availability. Live Nation reserve the right to exchange the item with another item of equal value.
• If applicable, collectible ticket is commemorative only and does not gain or authorise access into the venue or backstage areas.
• Pre-Show Backstage Tour winner will be randomly selected & contacted one (1) day before the concert and is permitted to bring a guest who must already have a ticket to the concert (not necessarily a (RED) Zone Ticket).
• Live Nation’s (RED) Zone experience details are subject to change without notice.
• No refunds will be given under any circumstances except in the case of concert/entire program cancellation.
• For any questions regarding your concert ticket, please reach out to the point of purchase.
  Any enquiries about your (RED) Zone Experience can be directed to:
  U2RedZone@LiveNation.com

Live Nation VIP Experience Terms and Conditions:

• Please ensure the contact details you provided at the point of purchase are up to date. These will be the details used to communicate all VIP experience information.
• VIP Party patrons will need to collect their tickets from VIP check-in on the day of the show.
• VIP Gold & Silver Hot Seat patrons will be sent their tickets soon after their purchase date.
• You will receive an instructional email 3-5 business days before the event with timing and
  additional information.
• VIP purchasers may need to arrive 1-2 hours before doors open.
• Original purchasers name must be known in order to check-in and receive your benefits.
• VIP inclusions (e.g. laminate, drink voucher or merchandise item) will be redeemed and collected on the night of the show.
• Please note that the merchandise item/s listed are subject to availability. Live Nation VIP
  reserve the right to exchange the item with another item of equal value.
• If applicable, collectible laminate is commemorative only and does not gain or authorise access into the venue or backstage areas.
• Pre-Show Backstage Tour winner will be randomly selected & contacted one (1) day before the concert and is permitted to bring a guest who must already have a ticket to the concert (not necessarily a VIP Party Ticket). The Backstage Tour may take place during the VIP Party time which will mean the winner may have a shorter time to enjoy.
• Live Nation VIP’s experience details are subject to change without notice.
• No refunds will be given under any circumstances except in the case of concert/entire program cancellation.
• For any questions regarding your concert ticket, please reach out to the point of purchase.
• Any enquiries about your Experience can be directed to: info@vipnation.com.au.