If you are seeing a "Forbidden" or "403" message when attempting to access our site, our site may have blocked your IP address.
As per our Terms of Use, you may be temporarily blocked from visiting our site if:
- you refresh the website more than once in a 3 second period, or;
- you visit more than 1000 pages on our site in a 24 hour period.
This is a security measure in place on our site to prevent automated ticket-buying bots from using the site. Blocks instated for this reason are usually lifted after 24 hours.
Additionally, some Internet Service Providers (ISPs) in Australia utilise a small range of shared IP addresses for all users. If one IP in this range is found to be undertaking activity on the site outlined above, all IPs in this range may be blocked. If you are unable to access our site for more than 24 hours, we recommend contacting your ISP to check if this applies to you.
