Sometimes the best laid plans don't work out.
Secret Sounds and Fuzzy has told us that there has been a change of date for Golden Features at Eatons Hill Hotel on Wednesday 15th August, due to an unprecedented number of requests for the show to be on the eve of the Royal Queensland show public holiday. We are looking forward to a huge show and now a holiday to recover! It’s now been rescheduled to Tuesday 14th August.
However, there’s no need to fret. All existing tickets are automatically valid for the new date! All you need to do is show up on Tuesday 14th August with your existing ticket(s), and you’re set.
Can’t make it? We’re sorry to hear that.
If you can’t make it to the new date, let’s get those tickets refunded. Be sure to get in touch with us before Friday 6th July 2018 so we can organise your refund. If you bought your tickets online or through our Contact Centre, get in touch with our Customer Support team on 136 100.
If you stopped into one of our Ticketmaster outlets to buy your tickets, you’ll need to swing by one more time with the tickets and credit card used to make the booking. The outlet staff will help you with your refund.
Please note, only the Ticketmaster account holder who purchased the ticket(s) can seek a refund via the methods outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original ticket buyer for your refund.