Can I book online?
Can I book a school or group?
If you are looking to book tickets for a large group of people, our Groups department will be able to assist you with booking. For more information on our Groups department, please see our Groups Page.
My tickets have been lost or stolen. Can I replace them?
Yes. The credit card holder for the booking can contact us with their booking number, full name, billing address, phone number and last four digits of their card so that we can assist.
Can I get a refund or exchange if I change my mind, or if the performance date is no longer suitable for me?
Generally we do cannot guarantee refunds or exchanges, except when a performance has been cancelled or rescheduled, or where Australian Consumer Law applies. Refunds and exchange requests are subject to conditions that are outlined in our Purchase Policy.
What if my performance is cancelled?
If your performance is cancelled you will be notified with as much notice as possible to then choose another session to attend.
How do I book accessible seating?
Please call Ticketmaster’s Accessible Booking Line if you have accessible booking requirements, including wheelchair and/or Companion Card requirements.
Telephone 1300 446 925 or email your accessible seating request to email@example.com. Please ensure you include the Event Name, Venue, Date and Time along with your contact details.
Service Hours: Monday - Saturday 9am - 8pm; Sunday 9am - 5pm AEST (closed Christmas / Boxing Day).
What access and parking is available for people with disabilities?
Parking is available in the EQ Carpark for people with access requirements. It is located on the ground floor of the Entertainment Quarter.
Which areas in Pop Up GLobe are undercover and have seating backs?
- A Reserve – Middle Gallery – Covered, with stairs to climb
Pop Up Globe’s A Reserve seats are the best seats in the house! A Reserve seats are backed chairs, located in front of the stage, offering stunning views of the action onstage and the theatre.
- B Reserve – Lower, Middle and Upper Galleries – Covered, with stairs to climb
Pop Up Globe’s B Reserve seats are located in three different areas in the theatre. In the lower and middle galleries, B Reserve seats are placed on either side of the stage.
In the upper gallery, B Reserve seats are directly in front of the stage with stunning views overlooking the entire theatre.
- C Reserve –Lower and Upper Galleries – Covered
On the lower gallery, Pop Up Globe’s C Reserve seats are right at the heart of the theatre and are perfect for those wanting to see everything up close. Bench seating with a cushion for comfort provided. Please note these benches do not have backs.
On the upper gallery, there are 6 seating bays of C Reserve seats that surround the action on the stage. No matter your seat you will have elevated views of the stage and the theatre.
- D Reserve – Lower, Middle, Upper Galleries with stairs to climb and covered. Yard seats with no stairs and uncovered.
Pop Up Globe’s D Reserve seats offer the lowest seating cost in the theatre.
In the lower gallery, D Reserve seats are amongst the action, at level with the stage. Bench seating with a cushion for comfort provided. Please note these benches do not have backs.
In the lower gallery there are also D Reserve seats are located in two bays on either side of the stage. These seats give you a side view of the action on stage and an actors perspective of the audience.
In the upper and middle galleries, there are bays of D Reserve seats that surround the action on the stage. No matter your seat you will have elevated views of the stage and the theatre.
In the yard, D Reserve seats are in the thick of the action with the groundlings. These are backless wooden benches and open to the elements.
- Groundlings GA – Standing. Uncovered
Pop Up Globe’s standing GA area, otherwise known as the ‘Groundlings’, is one of the best spots in the theatre. Standing in the yard right in front of the stage, you cannot get closer to the action!
Just like the yard in Shakespeare’s day, this is an involved and exciting place to watch from with the actors often directly interacting with the ‘Groundlings’.
The yard is uncovered and open to the elements, with a beautiful view of the sky. Pop Up Globe is an all-weather venue so the performance will continue regardless of the weather. We advise you bring a raincoat and a close-fitting hat as umbrellas are not permitted in the yard. Groundlings’ tickets, like all tickets, are available on the door – subject to availability. We recommend buying in advance.
Where is Pop Up Globe Sydney?
Pop Up Globe is located at The Showring, The Entertainment Quarter at Moore Park. More location information, including map can be found on the Pop Up Globe website.
How do I get to Pop Up Globe Sydney?
Travelling by Train
Catch a train to Central Station and refer to the bus stop buses below.
Catching a bus to Entertainment Quarter please refer to the below:
Circular Quay catch 373,374,376,377,392,394,397,399
Martin Place, St James & Museum catch 339,373,374,376,377,391,392,394,396,397,399
Railway Square catch 372,392,395
Central (Eddy Avenue) catch 339,372,374,376,391,393,395
Bondi Junction, Newtown & Marrickville catch 355
Make sure for all buses to get off at Anzac Parade, Near Lang Road.
The Metro Bus is a pre-pay service and runs every 10 minutes during peak periods and every 15 minutes during off-peak times. It stops at Moore Park, just a short walk from the Entertainment Quarter. For timetables and trip planners for all Train, Ferry & Bus service place call Transport Information hotline on 131 500 or visit http://www.131500.com.au.
EQ is only 10 minutes drive from the CBD and 15 minutes from the Sydney International & Domestic Airport.
The EQ carpark makes visiting easy. It offers 2000 car spaces, and a max. vehicle height of 2.1m. You can also have your car washed and detailed while you’re out and about.
Located inside the EQ precinct on Errol Flynn Boulevard next to Kenzi Sake Bar.
Where can I smoke?
There are a few designated smoking areas. Please refer to signage on site.
Can I bring food and/or drinks into the venue?
Bringing food or drinks into the venue is not permitted. Beverages purchased on site will be permitted into the theatre.