How do I lodge a complaint? Follow To lodge a complaint, complete the enquiry form and one of our Customer Service representatives will personally look into your concerns. Related articles How do I contact Ticketmaster Australia? What are your Hours of Operation? I've booked my tickets but they are not showing up in my Order History. What happened to my tickets? I've made an incorrect booking. What can I do to amend this? What are the current MyTicketmaster Presale codewords and links?