What is Ticketmaster Platinum?
Ticketmaster Platinum offers true fans access to the best available seats directly from event organisers and promoters. Prices of these best available seats can be changed in real time depending on market forces of supply and demand.
Are Platinum tickets Resale Tickets?
No. Platinum Tickets were not purchased initially and then posted for resale; they are being sold for the first time through Ticketmaster Platinum. Ticketmaster Platinum enables market-based pricing (adjusting prices according to supply and demand) for live event tickets, similar to how airline tickets and hotel rooms are sold. The goal is to give the most passionate fans fair and safe access to the best tickets, while enabling artists and other people involved in staging live events to price tickets closer to their true value.
What is the current price per ticket?
The price you pay is the original price of the ticket. Platinum Tickets were not purchased initially and then posted for resale; they are being sold for the first time through Ticketmaster Platinum on behalf of the artist or event provider.
Other amounts or fees may also be included in the Current Price, or may be added on top of the Current Price. If additional amounts are added on top of the Current Price, they will be displayed on the website before you complete your purchase.
Are there any other elements included with my Platinum tickets?
Typically, there are no additional elements to a Ticketmaster Platinum Ticket purchase such as hospitality or merchandise. Please contact us in advance of making a purchase if you require any further information or clarification. As with all purchases with Ticketmaster, unless the event you are purchasing tickets for is cancelled or rescheduled, or there are legal requirements that provide otherwise, including those of Australian Consumer law, tickets cannot be exchanged or refunded
Why can’t I see my platinum orders in my My Ticketmaster account?
You will not be able to see your Ticketmaster Platinum orders in the My Ticketmaster section of the Ticketmaster site. Please refer to your confirmation email for event details or Contact Us with questions.