We wish we didn’t have to break it to you.
New Order, Chugg Entertainment, Penny Drop and Frontier Touring have advised that New Order at Forum Melbourne on Sunday 15 March 2020 won’t be going ahead.
We’ve got an official statement from the promoters below:
"This afternoon, the Australian Government advised that all non-essential gatherings of more than 500 people be suspended from Monday 16 March onward. We have decided to proceed with our Sidney Myer Music Bowl show on Saturday night. However, after long deliberation and with great reluctance, we have decided to cancel our second show in Melbourne. It’s not a decision taken lightly and we do not cancel shows but these are exceptional times. We apologise wholeheartedly to all our loyal fans who rushed out to buy tickets for The Forum show."
New Order, Chugg Entertainment, Penny Drop and Frontier Touring thank fans for their patience and understanding during these unprecedented circumstances.
We’re sure you’re just as disappointed as us, but we want to help you get your money back quickly...
If you booked through Ticketmaster online, over the phone or at a Ticketmaster outlet with a credit card, we will send the refund back to the original credit card you used to purchase the tickets. Please note that once we have processed the refund, it can take some time for your bank to process. The time may vary, depending on your bank. Due to the large number of refunds, it may take us some time to process. We appreciate your understanding during this time.
Please note, only the original credit card holder will receive a refund via the methods outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original credit card holder for your refund.
If you stopped into one of our Ticketmaster outlets to buy your tickets using cash or EFTPOS, you’ll need to swing by one more time with the tickets when advised with the EFTPOS card used if applicable, to make the booking. The outlet staff will help you with your refund.