Wheelchair and Accessible bookings should be booked directly with the Box Office on (03) 9299 9800 or the Ticketmaster Marriner Group Priority Line on 1300 11 10 11.
Access is from the Spring Street entrance (1 step). A ramp is positioned at the door for wheelchair access.
PLEASE NOTE: There is no lift access to the Dress Circle or Grand Circle at the Princess Theatre. The Grand Circle is not suitable for patrons with limited mobility or patrons who suffer vertigo.
Wheelchair transfer is possible - we advise patrons to speak with the Box Office or Ticketmaster Marriner Group Priority Line directly. Wheelchairs are stored in the Manager's office or at the rear of auditorium and are returned at interval and at the conclusion of the performance. All items are marked with the patron's row and seat number.
The Box Office is open from 9am-5pm Monday-Friday (AEST). Additional opening hours vary depending on show times but the Box Office is always open 1.5 hours prior to the commencement of a show and half an hour after the show commences.
Ticketmaster’s Contact Centre is open 9am-8pm Monday-Saturday and 9am-5pm Sunday (AEST, closed Christmas Day and Boxing Day) for bookings on the Ticketmaster Marriner Group Priority Line.