Cosentino has been rescheduled...
The event organisers have been in touch to let us know that Cosentino, originally planned to be held in August 2020 then moved to Sunday 24 January 2021, 6:30pm, has been rescheduled due to State and Federal Governments restrictions on mass gatherings. The event will now be taking place on Sunday 16 May 2021, 6:00pm at The Palms at Crown.
What happens now?
Your tickets will be valid for this new date, Sunday 16 May 2021, 6:00pm. You don’t need to do anything, just hold on to your tickets.
If you can’t make it to the new date, let’s get those tickets exchanged to an alternate date or refunded. Submit a refund/exchange request before 5:00pm Monday 28 December 2020. Alternative dates are here.
Please note that if you do not request a refund by this date, we will take it that you can make the rescheduled show and a refund will no longer be available as a result of rescheduling the event. If you request a refund after this date, you may not be entitled to a refund as it will be considered a “change of mind”, and refunds will only be given where required by law or at the discretion of the event organiser.
Please note, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.