Following the WA Government’s announcement to delay Phase 5 of eased restrictions in WA, we regret to inform you that your ticket/s for the RAC Derby on Sunday 19 July 2020 are no longer valid and will be refunded via the payment method used in your purchase transaction.
Unfortunately, your ticket/s issued via the Ticketmaster pre-sale do not adhere to the revised social distancing protocols required for this match under the Government’s notice of a reduced stadium capacity.
Under Phase 4 restrictions the normal allocation of tickets that must be made available to non FFC Members of the Public has been reduced to 2,884. Pleasingly the WA Government has waived this requirement to enable more Members who purchased tickets in the original pre-sale to be able to attend.
You will be emailed detailed information, including a unique link, on Thursday morning for exclusive access to purchase from this ticket allocation from 12pm WST to 5pm WST on Thursday 16 July 2020.
Please note a two (2) ticket transaction limit will apply.
We apologise for the inconvenience caused by the reduced stadium capacity.
Refund Process:
Due to the number of cancellations, our refund process is taking slightly longer than usual. You don’t need to do anything; we will issue a refund for your tickets onto the credit card you used to buy your tickets. We truly appreciate your patience and understanding.
Please note, only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original credit card holder for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.
We're sorry for any disappointment caused.