Wet Wet Wet has been rescheduled and relocated...
As you may be aware, Wet Wet Wet at Palais Theatre on Friday 8 May 2020 has been rescheduled due to recent announcements by State and Federal Governments restricting mass gatherings. The event will now be taking place on Friday 17 September 2021 and Saturday 18 September; and moving to the Palms at Crown.
We have allocated you into the best comparable seats within the price level you originally purchased. 

• You will have a new order number.
• Your tickets for the new Palms at Crown date will be issued to you via e-mail shortly. Please disregard your original tickets for Palais Theatre as they are no longer valid. 
  Please note: if you purchased collector tickets these will be dispatched from a month prior to the show date to the billing address provided at the time of your original purchase.

We would encourage you to retain your booking to this show as it supports the artists, venue and everyone involved in the industry. If you can’t make it to the new date or venue, or wish to attend the alternative date of Saturday 18 September 2021 please submit a request. Refund requests must be submitted prior to 5pm, Monday 31 August 2020.

Please note that if you do not request a refund by this date, we will take it that you can make the rescheduled show and a refund will no longer be available as a result of rescheduling the event. If you request a refund after this date, you may not be entitled to a refund as it will be considered a “change of mind”, and refunds will only be given where required by law or at the discretion of the event organiser. 

Please be advised, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.

Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.