The Rubens has been rescheduled…
The event organisers have been in touch to let us know that The Rubens on Thursday 8 October 2020 has been rescheduled due to recent announcements by State and Federal Governments restricting mass gatherings. The event will now be taking place on Thursday 8 April 2021 at The Fortitude Music Hall.
Statement from the band:
"We've been blown away with the response to our track ‘Live In Life’, both online and the few times we got to play it live for you. For obvious reasons, unfortunately we have to reschedule the ‘Live In Life’ tour again, but as a show of thanks for your ongoing support we enlisted the help of Alice Ivy (our main support for the Live In Life Tour) for a remix, as well as alternate versions from Father Bobby Townsend, NASAYA and Pink Skies.
Hold on to your tickets if you can, as these new rescheduled dates may just become an album tour… In the meantime, blast these remixes and look after each other."
Your tickets will be valid for this new date.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.
Refund requests must be submitted prior to 5pm, Friday 18 September 2020.
Please note that if you do not request a refund by this date, we will take it that you can make the rescheduled show and a refund will no longer be available as a result of rescheduling the event. If you request a refund after this date, you may not be entitled to a refund as it will be considered a “change of mind”, and refunds will only be given where required by law or at the discretion of the event organiser.
Please be advised, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.