Dream Theater has been postponed...
The event organisers have been in touch to let us know that Dream Theater at the Palais Theatre on Wednesday 4 November 2020 will no longer be taking place on this date.
A message from the event organisers:
"Due to the current restrictions on international travel, Dream Theater's November 2020 tour is being rescheduled until 2021. MJR TEG & Dream Theater are working together to secure new dates at the current venues to minimise impact on customers while keeping original seating and tickets purchased in place."
As a customer you are not required to do anything. The current tickets you have purchased will be valid for the new dates, so please hold onto them. In the case that you do require a refund please contact us.
As soon as new dates are confirmed all customers will be notified.
Please note, only the Ticketmaster account holder who purchased the ticket(s) can seek a refund via the methods outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.