Is anything different when I shop for tickets with the Smart Queue?

Yes. An improved shopping experience. When we use the Queue, we introduce a virtual line that manages traffic flow and eliminates the crazy rush of everyone shopping at once. This gives you more time to shop and the freedom to view the entire venue and pick the exact seats you want to buy. The one thing that having a Queue won’t change is that tickets are still available first-come, first-served and are not guaranteed.