Soul II Soul has been rescheduled...
The event organisers have been in touch to let us know that due to on-going International border restrictions, Soul II Soul on Sunday 13 December 2020 has been rescheduled and will now be taking place on Friday 12 November 2021 at Thebarton Theatre.
A message from the promoter:
"Total Wave understands this is a difficult time for many, and encourage you to hold onto your ticket to support the artist and the Live Entertainment industry.
We will be here when this is all over and look forward to getting ‘Back To Life, Back To Reality’ with you all. Please continue to take extreme care”
What happens now?
Your tickets will be valid for this new date. You don’t need to do anything, just hold on to your tickets.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure that we receive your request.
Refund requests must be submitted prior to 5:00pm Thursday 24 December 2020.
Please note that if you do not request a refund by this date, we will take it that you can make the rescheduled show and a refund will no longer be available as a result of rescheduling the event. If you request a refund after this date, you may not be entitled to a refund as it will be considered a “change of mind”, and refunds will only be given where required by law or at the discretion of the event organiser.
Please note, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.