Ocean Alley has been rescheduled...
The event organisers have been in touch to let us know that Ocean Alley originally planned to be held on Friday 8 May 2020 then moved to Friday 12 & Saturday 13 March 2021, has been rescheduled due to State and Federal Governments restrictions on mass gatherings. The event will now be taking place on Friday 13 and Saturday 14 August 2021 at Thebarton Theatre.
What happens now?
- Tickets for the Friday 12 March 2021 event are now valid for Friday 13 August 2021. You don’t need to do anything, just hold on to your tickets.
- Tickets for the Saturday 13 March 2021 event are now valid for Saturday 14 August 2021. You don’t need to do anything, just hold on to your tickets.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure that we receive your request.
Refund requests must be submitted prior to 5:00pm Friday 8 January 2021.
Please note that if you do not request a refund by this date, we will take it that you can make the rescheduled show and a refund will no longer be available as a result of rescheduling the event. If you request a refund after this date, you may not be entitled to a refund as it will be considered a “change of mind”, and refunds will only be given where required by law or at the discretion of the event organiser.
Please note, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.