Update to cancelled screenings...
Westpac OpenAir have advised that unfortunately, the cancelled screenings originally scheduled for Monday 28 December 2020, through to and including Wednesday 30 December 2020 are unable to be rescheduled to a later date.
All ticket holders who have not submitted an exchange request will be automatically refunded.
Refund Process:
You don’t need to do anything; we will issue a refund for your tickets onto the original credit card you used to buy your tickets from Thursday 7 January 2021.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original credit card holder for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.
We’re on the same page, event changes are never any fun, but sometimes they’re just unavoidable.