Mallrat show times have changed…
The event organisers have been in touch to let us know that Mallrat on Friday 22 and Saturday 23 January 2021 at The Tivoli has been split into four shows to comply with the Queensland Government’s current COVID restrictions around event capacities. Mallrat will now perform an earlier show and a later show on those same dates.
What happens now?

• This event remains a General Admission 18+ Only event.

• Ticketholders will be emailed new tickets via Print At Home within the next week. Please check your inbox, junk, and spam folders.

• If you used "Ticket Forward" you will need to contact the recipient and forward the new tickets to them. The tickets you forwarded for the original date are no longer valid. 

Can't make this new date?
 

If you cannot make this performance, let us know your preferred alternative date/s by submitting a request and we will do our best to accommodate that request, subject to availability. Here is the list of alternate shows you may exchange into.
 

If you can't make it to any of the new dates/times, let's get those tickets refunded. Please submit a refund request before 5:00pm Sunday 17 January 2021. 

Please be advised, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.

Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.