The Furnace has been cancelled...
Westpac OpenAir have advised that due to the current Covid situation in Sydney, they’ve decided to cancel the screening of The Furnace scheduled for Thursday 14 January 2021.
What happens now?
- If you wish to exchange your tickets to the screening of Honest Thief now showing on Thursday 14 January 2021, please email firstname.lastname@example.org with your Ticketmaster account number and request by 5pm on Monday 11 January 2021.
- Alternatively, all ticket holders who have not submitted an exchange request will be automatically refunded after the cut-off date of Monday 11 January 2021.
If you do not wish to attend Honest Thief on Thursday 14 January, you don’t need to do anything; we will issue a refund for your tickets onto the original credit card you used to buy your tickets from Monday 11 January 2021.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original credit card holder for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.