Zoot has been rescheduled...
The event organisers have been in touch to let us know that Zoot on Saturday 16 October 2021 has been rescheduled due to ongoing government restrictions on international travel. The event will now be taking place on Saturday 15 October 2022 at the Palais Theatre.
A message from the Presenter:
“We’re all really disappointed that we can’t be in Australia this October but we understand that the international borders must stay closed for the rest of the year - everyone’s safety has to be top priority.
We’ll see you in 2022!”
What happens now?
- Your tickets will be valid for Saturday 15 October 2022. You don’t need to do anything, just hold on to your tickets.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.
Refund requests must be submitted prior to 5pm on Friday 2 July 2021.
Please note that if you do not request a refund by this date, we will take it that you can make the rescheduled show and a refund will no longer be available as a result of rescheduling the event. If you request a refund after this date, you may not be entitled to a refund as it will be considered a “change of mind”, and refunds will only be given where required by law or at the discretion of the event organiser.
Please note, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.