Important Information About Your Booking for Rodgers & Hammerstein’s CINDERELLA
Due to the ongoing COVID-19 restrictions, unfortunately the Producers have made the difficult decision to move Cinderella at the Capitol Theatre into 2022.
We know you were excited and very much looking forward to seeing this spectacular production, however the uncertainty around restrictions has made the move necessary.
In good news, we have managed to secure new dates at the Sydney Lyric Theatre for the same time period next year!
To exchange your tickets to your preferred alternative performance, and to the best equivalent seats possible, please follow the below steps by or before Thursday 30 September 2021.
What you need to do next:
Please let us know what future performance of Cinderella you would like to attend here. Follow the directions below to enable us to assist you in rebooking your preferred date:
1. Please choose "Cinderella" from the event name drop down menu and specify your preferred performance Date & Time within the Question section of the form. Select your ideal 1st Preference and then 2nd Preference from the performance schedule listed here:
Performance date and time:
- Sunday, 23 October 2022, 1pm
- Sunday, 23 October 2022, 6pm
- Tuesday, 25 October 2022, 7.30pm
- Wednesday, 26 October 2022, 1pm
- Wednesday, 26 October 2022, 7.30pm
- Friday, 28 October 2022, 7.30pm
- Saturday, 29 October 2022, 2pm
- Saturday, 29 October 2022, 7.30pm
- Sunday, 30 October 2022, 1pm
- Wednesday, 2 November 2022, 1pm
- Wednesday, 2 November 2022, 7.30pm
- Thursday, 3 November 2022, 7.30pm
- Friday, 4 November 2022, 7.30pm
- Saturday, 5 November 2022, 2pm
- Saturday, 5 November 2022, 7.30pm
- Sunday, 6 November 2022, 1pm
- Sunday, 6 November 2022, 6pm
- Wednesday, 9 November 2022, 1pm
- Wednesday, 9 November 2022, 7.30pm
- Thursday, 10 November 2022, 7.30pm
- Friday, 11 November 2022, 7.30pm
- Saturday, 12 November 2022, 2pm
- Saturday, 12 November 2022, 7.30pm
- Sunday, 13 November 2022, 1pm
- Sunday, 13 November 2022, 6pm
- Wednesday, 16 November 2022, 1pm
- Wednesday, 16 November 2022, 7.30pm
- Thursday, 17 November 2022, 7.30pm
- Friday, 18 November 2022, 7.30pm
- Saturday, 19 November 2022, 2pm
- Saturday, 19 November 2022, 7.30pm
- Sunday, 20 November 2022, 1pm
- Sunday, 20 November 2022, 6pm
- Wednesday, 23 November 2022, 1pm
- Wednesday, 23 November 2022, 7.30pm
- Thursday, 24 November 2022, 7.30pm
- Friday, 25 November 2022, 7.30pm
- Saturday, 26 November 2022, 2pm
- Saturday, 26 November 2022, 7.30pm
- Sunday, 27 November 2022, 1pm
- Sunday, 27 November 2022, 6pm
- Wednesday, 30 November 2022, 1pm
- Wednesday, 30 November 2022, 7.30pm
- Thursday, 1 December 2022, 7.30pm
- Friday, 2 December 2022, 7.30pm
- Saturday, 3 December 2022, 2pm
- Saturday, 3 December 2022, 7.30pm
- Sunday, 4 December 2022, 1pm
- Sunday, 4 December 2022, 6pm
- Wednesday, 7 December 2022, 1pm
- Wednesday, 7 December 2022, 7.30pm
- Thursday, 8 December 2022, 7.30pm
- Friday, 9 December 2022, 7.30pm
- Saturday, 10 December 2022, 2pm
- Saturday, 10 December 2022, 7.30pm
- Sunday, 11 December 2022, 1pm
- Sunday, 11 December 2022, 6pm
- Wednesday, 14 December 2022, 1pm
- Wednesday, 14 December 2022, 7.30pm
- Thursday, 15 December 2022, 7.30pm
- Friday, 16 December 2022, 7.30pm
- Saturday, 17 December 2022, 1pm
- Saturday, 17 December 2022, 6pm
- Sunday, 18 December 2022, 1pm
- Sunday, 18 December 2022, 6pm
- Tuesday, 20 December 2022, 7.30pm
- Wednesday, 21 December 2022, 1pm
- Wednesday, 21 December 2022, 7.30pm
- Thursday, 22 December 2022, 1pm
- Thursday, 22 December 2022, 7.30pm
- Friday, 23 December 2022, 7.30pm
- Tuesday, 27 December 2022, 7.30pm
- Wednesday, 28 December 2022, 1pm
- Wednesday, 28 December 2022, 7.30pm
- Thursday, 29 December 2022, 1pm
- Thursday, 29 December 2022, 7.30pm
- Friday, 30 December 2022, 7.30pm
- Sunday, 1 January 2023, 3pm
2. Selections will be subject to availability and if we are unable to book you for either of these dates, we will be in touch with alternative options.
3. You will receive further communications regarding the outcome of your request, via email.
4. Once your tickets have been rebooked, your new tickets will be issued to you via email.
Please note, only the credit card holder who purchased the ticket(s) can seek a refund via the methods outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.
We apologise for any inconvenience caused and thank you for your understanding.
We can’t wait to share with you this lavish production of Cinderella including all the moments you love—the pumpkin, the glass slipper, the masked ball and more—plus some surprising new twists!