Capacity changes to your ticketed show...
Due to QLD Government restrictions imposed last week, venues are now operating under a reduced capacity. As a result of this directive, unfortunately the tickets you purchased for Randy Feltface at The Tivoli on Thursday 7 October 2021 have been cancelled.
What happens now?
Ticketmaster is in the process of refunding the full amount of your ticket purchase back to the credit card used for your transaction. We appreciate your patience with this process.
If you would still like to attend Randy Feltface, there is another performance at The Tivoli on Friday 8 October 2021 that has tickets available. You can repurchase tickets to this show here.
Please accept our apologies for any inconvenience caused and we appreciate your understanding.
You don’t need to do anything; we will issue a refund for your tickets onto the original credit card you used to buy your tickets.
You will only need to contact us if one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original credit card holder for your refund.