Your session time for THE LUME has been cancelled...
Ticketmaster and THE LUME Melbourne would like you to know that THE LUME Melbourne at the Melbourne Convention and Exhibition Centre will unfortunately be closed for your session on Thursday 25 November 2021.
Sessions booked for the 4pm, 5pm, 6pm, 7pm and 8pm sessions of Van Gogh on Thursday 25 November 2021 (including those originally booked for 23 September 2021 but rescheduled to 25 November 2021) have been cancelled and you will receive a full refund.
Please use the below link to rebook tickets for THE LUME Melbourne at a date and time that is suitable for you. We apologise for any inconvenience caused.
Click here to rebook a new date.
You don’t need to do anything; we will issue a refund for your tickets onto the original credit card you used to buy your tickets.
You will only need to contact us if one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original credit card holder for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment. You can find lots of information and answers to your questions in our information portal.