Your session time for THE LUME has been moved...
Ticketmaster and THE LUME Melbourne would like you to know that your allocated session time for THE LUME Melbourne at the Melbourne Convention and Exhibition Centre on Saturday 27 November 2021 has been moved to 7pm.
What happens now?
Your tickets remain valid and have been updated to reflect the time change, and if you wish to arrive earlier than 7pm on Saturday then you will still be permitted entry.
If you cannot attend at the new session time or any other time on Saturday, please contact us here to arrange an exchange into a new date, or alternatively a refund. It is imperative that you follow the instructions to ensure your request is actioned correctly.
Refund requests must be submitted prior to 12pm on Saturday 27 November 2021.
Please note, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.