Your session for THE LUME has been rescheduled...
THE LUME Melbourne would like you to know that, due to staff shortages caused by COVID-19, we need to close the gallery earlier and your session time for Van Gogh has been rescheduled.
What happens now?
Your tickets are valid for the same date, at the new session time listed in the below table:
- Sunday 16th new session time of 5pm
- Tuesday 18th new session time of 6pm
- Wednesday 19th new session time of 6pm
- Thursday 20th new session time of 6pm
- Friday 21st new session time of 8pm
- Saturday 22nd new session time of 8pm
- Sunday 23rd new session time of 5pm
Any Car Parking, Program or Sunflower Package tickets you may have purchased will also be valid at the new time.
You don’t need to do anything, just update your diary with your new time and hold on to your tickets.
Can’t make it, you can exchange tickets for a new date.
If you require a new date, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.
Requests must be submitted prior to your session time.
Please note, only the credit card holder who purchased the ticket(s) can seek a refund via the method outlined above. If you received your ticket(s) any other way, including via "Ticket Forward", you will need to contact the original ticket buyer for your refund.