Your ticket just got smarter. Using our newest ticket technology, our mobile tickets keep safe and secure event entry top of mind. Reducing the risk of ticket fraud from stolen or counterfeit tickets, our mobile tickets provide peace of mind from purchase to the day you go. For a quick guide, click here.
A Couple Things to Know About These Enhanced Tickets
When you attend events you’ll need to display your tickets on your mobile phone. Your barcode includes technology to protect it, so you won’t be able to use screenshots or print outs.
We know this might be a little different than what you’re used to, and we have a couple tips to help you get ready.
- Nervous about cell phone service or WIFI at venues? This ticket has you covered. When you view it in our App, your ticket will be automatically saved so it’s always ready.
- Phone battery issues, cracked screen, or not using a smart device? No problem. Simply visit the venue box office on arrival. You’ll want to have your ID handy and order number to pick up your tickets.
Meeting People There?
If you bought tickets for the group, our simple transfer ticket feature makes it easier than ever to meet at your seats, not outside. Skip the hassle of a meeting spot and visit Ticketmaster today to send tickets to everyone in just a few taps.
Here Are a Few Commonly Asked Questions About Mobile Tickets
Can I use a screenshot of my mobile ticket to enter?
Your barcode includes technology to protect it, so you won’t be able to use screenshots or print outs.
How do I get into the event using a mobile ticket?
We recommend using our App. When you view it in our App, your ticket will be automatically saved so it’s always ready. Here’s how it works:
- Download the Ticketmaster app and sign in.
- Tap My Events to locate your order and view your tickets.
- To get in, you’ll simply scan your ticket right from your phone.
What happens if my ticket doesn't scan properly?
This ticket works best with a bright screen, double-check your setting just to be sure it doesn’t need to be adjusted. If that doesn't work, visit the venue box office where the team will be glad to assist you.
Can I have multiple tickets on a single phone?
Yes, you can easily swipe to view multiple tickets within your account. If you bought tickets for your group, our simple ticket transfer tool makes it easier than ever to meet at your seats instead of waiting outside. To skip that hassle, visit Ticketmaster today to send tickets to your group in just a few taps.
Will the person I transfer tickets to need a Ticketmaster account?
Yes. and it takes just a few seconds to create one if they are new to Ticketmaster. If they already have an account, just be sure to use the email address associated with their Ticketmaster account so it’s even easier for them to accept their tickets.
