Information on booking accessible tickets, including wheelchair access and companion card requirements.
Cancelled and Altered Events
Information about cancelled and altered events, including refund information where applicable.
Print Delays and Ticket Delivery
Everything you need to know about postage, collection, printing delays, and printing of your tickets.
Frequently asked questions, including how to get in touch.
Information about your My Ticketmaster account, including changing your details and current My Ticketmaster Presales.
Making a Booking
All you need to know about how to make a booking with Ticketmaster.
Digital Ticket Delivery
Information on the Ticket Delivery Service 'Print-at-Home' and 'Mobile Ticket Delivery'
Have a query about an order you've made with us? Everything you need to know is here.