How do presales work?

Presales give fans with codes the opportunity to purchase tickets before the general public. However, the codes don’t guarantee tickets.

Presale codes are always entered before you choose your tickets. Look for the Offer Code box or link on your event to enter your presale code.

How many tickets can I buy for Coldplay?

 There is a strict limit of four (4) tickets per customer for the presale.

Please adhere to the published ticket limit. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or any other information.

What are ticket prices for Coldplay?

Ticket prices range from $76.39 - $254.65

*Additional fees, levies and charges will apply. These vary by venue.

^Not applicable to other non-standard tickets such as VIP Packages, In Demand Tickets, Aisle Seat Tickets & Resale Tickets.

#Prices are subject to change.

How do I purchase Accessible Seating tickets for Coldplay?

We’ve updated our seating framework to include a larger range of accessible seating options. There will be an option for every price level and package available.

Accessible tickets (including Companion Cards) can be purchased by calling our Customer Service team on the Accessible Bookings line Monday – Sunday 9am – 5pm AEST: 1300 446 925. This phone number is reserved for patrons with accessibility requirements and companion cardholders and cannot process any other ticketing requests.

Accessible tickets, both during presales and the general public sale period, can also be requested via our Submit a request – Ticketmaster Help. Please be sure to include your relevant presale code with your request if wanting to make a booking during the presale period.

For Subpac and Touch Tour inquiries, please email access@coldplay.com.

Delivery

All Coldplay tickets are digital, and can only be accessed via the Ticketmaster App or Ticketmaster.com.au on a mobile browser – there will be no printed tickets.

Delivery Delay

Coldplay’s tickets have a delivery delay — the period of time between the purchase and access to a ticket. It’s used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk. The delay will be lifted closer to event date.

If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay passes.

Resale

The Event Organiser hasn’t activated resale tickets for this event. This may change, so check the event details page for more information.

VIP Packages

Coldplay are offering VIP experiences. Here’s what you can expect:

 Ultimate Spheres Experience*

• One (1) A Reserve Seat
• Once-In-A-Lifetime exclusive behind the scenes tour
• On stage photo opportunity
• Access to the Kaotica pre-show lounge, including:
  • Welcome cocktail on arrival
  • Complimentary canapes for 90 minutes
  • Complimentary beer, wine & soft drinks for 90 mins
  • Access to dedicated merchandise stand
  • Photography on display from Coldplay’s Music of the Spheres World Tour
  • Photo opportunities, music and more!
• Exclusive merch item for Ultimate Spheres Experience only
• Specially designed sustainable Coldplay gift item
• One Coldplay eco-friendly lounge wristband
• Early entry into the venue
• Dedicated on site check in and support staff

Kaotica Lounge Experience*

• One (1) A Reserve Seat
• Access to the Kaotica pre-show lounge, including:
  • Welcome cocktail on arrival
  • Complimentary canapes for 90 minutes
  • Complimentary beer, wine & soft drinks for 90 mins
  • Access to dedicated merchandise stand
  • Photography on display from Coldplay’s Music of the Spheres World Tour
  • Photo opportunities, music and more!
• Specially designed sustainable Coldplay gift item
• One Coldplay eco-friendly lounge wristband
• Early entry into the venue
• Dedicated on site check in and support staff

Floris Early Entry

• One (1) General Admission standing ticket
• Early Entry onto the pitch before general public
• Early access to a merchandise stand
• Specially designed sustainable Coldplay gift item
• One (1) drink voucher to be redeemed for a beer, wine or soft drink
• One Coldplay eco-friendly wristband
• Dedicated on site check in and support staff

Kubik Experience

• One (1) A Reserve Seat
• Specially designed sustainable Coldplay gift item
• One (1) drink voucher to be redeemed for a beer, wine or soft drink
• One Coldplay eco-friendly wristband
• Dedicated entry into the venue
• Dedicated on site check in and support staff

Supersolis Experience

• One (1) B Reserve Seat
• Specially designed sustainable Coldplay gift item
• One (1) drink voucher to be redeemed for a beer, wine or soft drink
• One Coldplay eco-friendly wristband
• Dedicated entry into the venue
• Dedicated on site check in and support staff

*No artist participation  

Take a closer look at these packages by visiting the Live Nation VIP Package Terms & Conditions.

Want to ensure you’re in the most in demand areas of the venue?

A small portion of tickets will be allocated to In Demand Tickets which are tickets to Coldplay in some of the most sought-after areas of each of the venues. Please Note – Ticket prices may fluctuate based on demand.

 In Demand tickets are made available by artists and event organisers through Ticketmaster. They give fans fair and safe access to the most sought-after areas in the venue at market-driven prices (adjusting prices according to supply and demand). In Demand tickets are ticket-only purchases, and prices are subject to change at any time.

Recommended Ticket Tips

• Ticketholders need a My Ticketmaster account to access Coldplay tickets. Sign up or sign in here.
• All Coldplay tickets are digital, and can only be accessed via the Ticketmaster App or Ticketmaster.com.au on a mobile browser – there will be no printed tickets.
• Only purchase through Ticketmaster to guarantee you have a valid ticket for entry on event day.
• All patrons must have a valid ticket, regardless of age.

When do tickets for the P!nk 2024 Australian tour go on sale?

My Ticketmaster and Live Nation Member Presale

Melbourne - Thursday 16 February @ 11am (local time) – Friday 17 February @ 9am (local time)

Newcastle - Thursday 16 February @ 1pm (local time) – Friday 17 February @ 11am (local time)

Gold Coast - Thursday 16 February @ 2pm (local time) – Friday 17 February @ 12pm (local time)

Perth - Thursday 16 February @ 1pm (local time) – Friday 17 February @ 11am (local time)

*New Melbourne Show - Thursday 17 August @ 11am (local time) - Friday 18 August @ 11am (local time)

*New Queensland Show - Thursday 17 August @ 12pm (local time) - Friday 18 August @ 12pm (local time)

General Public Onsale

Melbourne - Friday 17 February @ 10am (local time)

Newcastle - Friday 17 February @ 12pm (local time)

Gold Coast - Friday 17 February @ 1pm (local time)

Perth - Friday 17 February @ 12pm (local time)

*New Melbourne Show -  Friday 18 August @ 12pm (local time)

*New Queensland Show -  Friday 18 August @ 1pm (local time)

How do I purchase tickets in one of the presales?

My Ticketmaster Presale

To access the My Ticketmaster presale, please ensure you have a Ticketmaster account and that all the important information (email, phone number, payment, password) is up to date.

On presale day, all you’ll need to do is make sure you are logged into your Ticketmaster account to access the presale links.

Live Nation Presale

To access the Live Nation presale, please ensure you are a Live Nation Member. When you are logged in, the top right-hand corner will say ‘My Live Nation’. 

On presale day, you will need to log into your Live Nation account to access the presale links. When you are logged in, the top right-hand corner will say ‘My Live Nation’. 

Once logged in, head to the home page, click the banner for P!NK’s tour, and follow the links on their website to get back to the Ticketmaster site.

Are VIP Packages available for P!NK Summer Carnival 2024 Australian tour?

Diamond VIP Experience

• One (1) A Reserve Seat in a prime location close to the stage
• Priority Entry into the venue^*
• Access to the official pre-show reception including^*:
• Welcome cocktail on arrival
• Complimentary canapés for 90mins
• Complimentary beer, wine, soft drink for 90mins
• P!NK carpet entry and photo opportunity to commemorate your evening, + more!
• Themed décor and DJ playing your favourite P!NK hits, + more!
• Access to a dedicated merchandise stand
• Limited edition lithograph
• Merchandise items designed and created exclusively for VIP purchasers
• Commemorative laminate & lanyard
• Designated VIP check-in and onsite staff

* Venue dependent   ** No artist participation included in the package 

Early Entry Golden Circle (Pods)

• One (1) General Admission ticket into the Golden Circle Pods (1 or 2) 
• Early Entry onto the pitch and into the Pods (1 or 2) before the general public 
• Early access to a merchandise stand
• One (1) drink voucher to be redeemed for a beer, wine or soft drink
• Merchandise items designed and created exclusively for VIP purchasers
• Commemorative laminate & lanyard
• Designated VIP check-in and onsite staff

* Venue dependent 

Early Entry Front GA

• One (1) General Admission ticket into the Front GA Section 
• Early Entry onto the pitch into the Front GA before the general public  
• Early access to a merchandise stand
• One (1) drink voucher to be redeemed for a beer, wine or soft drink
• Merchandise items designed and created exclusively for VIP purchasers
• Commemorative laminate & lanyard
• Designated VIP check-in and onsite staff

* Venue dependent 

Gold Hot Seat

• One (1) A Reserve Seat in a prime location 
• Dedicated Entry into the venue^*
• One (1) drink voucher to be redeemed for a beer, wine or soft drink
• Merchandise items designed and created exclusively for VIP purchasers
• Commemorative laminate & lanyard
• Designated VIP check-in and onsite staff

* Venue dependent 

Silver Hot Seat

• One (1) B Reserve Seat in a good location 
• Dedicated Entry into the venue^*
• One (1) drink voucher to be redeemed for a beer, wine or soft drink
• Merchandise items designed and created exclusively for VIP purchasers
• Commemorative laminate & lanyard
• Designated VIP check-in and onsite staff

* Venue dependent 

VIP T&C's - https://www.livenation.com.au/TicketTerms

In Demand Tickets

• A small portion of tickets will be allocated to In Demand Tickets which are tickets to the P!nk Summer Carnival 2024 in some of the most sought-after areas of each of the venues. Please Note – Ticket prices may fluctuate based on demand.
• In Demand tickets are made available by artists and event organisers through Ticketmaster. They give fans fair and safe access to the most sought-after areas in the venue at market-driven prices (adjusting prices according to supply and demand). In Demand tickets are ticket-only purchases, and prices are subject to change at any time.

Collector Tickets

• If you’re looking for a small piece of memorabilia to remember your P!nk Summer Carnival 2024 experience by, look no further than a limited-edition Collector Ticket.
• A collector ticket is a souvenir ticket which not only gets you into the event, but it also serves as a treasured keepsake to be kept well after the show is over.
• Collector tickets are only made available for selected events and can be purchased through the normal purchase processes – be sure to select a “Collector Ticket” ticket type when choosing your tickets. They incur a $15 surcharge.
• Collector tickets can only be delivered to fans via mail and cannot be sent as Print-at-Home or E-Tickets or collected from outlets or the venue. Collector Tickets are not available to those without a valid Australian address. You must provide an Australian postal address to receive Collector Tickets.
• Collector tickets will be dispatched approximately one month prior to the event.

Are there ticket limits in place for P!nk?
A ticket limit of 10 per customer applies.

What are ticket prices for the P!nk - Summer Carnival 2024?

Standard tickets range from $99.90 - $299.90 *^#

*Additional fees, levies and charges will apply. These vary by venue.
^Not applicable to other non-standard tickets such as VIP Experiences, In Demand Tickets, Collector Tickets, Aisle Seat Tickets & Resale Tickets.
#Prices are subject to change.

Are there any age restrictions for P!nk?

P!nk concerts are licensed, all ages events. Access to General Admission areas on the Arena is recommended for patrons aged 15 years and over.

Carrara Stadium, McDonald Jones Stadium & Optus Stadium are licensed venues, children 12 years and under will not be admitted without a parent or guardian (16 years or older) and must remain with them at all times.

Get to know Mobile Tickets!

All tickets*** purchased to P!NK’s tour via Ticketmaster are digital, meaning you can easily access your tickets on your phone via the Ticketmaster app or the web browser on your mobile phone, add them straight to your phone’s ticket wallet, and share them with your friends and family.

No PDFs, no printing, and no paper mean that you’ve always got your ticket with you.

Download the Ticketmaster App, and find more information about Mobile Tickets, here.

Top tip: To make entry on event day as quick as possible, we recommend adding your tickets to your phone’s wallet before arriving at the venue!

**All tickets can only be accessed via mobile web browser or the Ticketmaster app, except Collector Tickets, which will be sent via mail prior to the event.

How do I purchase Accessible Seating tickets?

Accessible seats (including Companion Cards) can be purchased by calling our Customer Service team on the Accessible Bookings line: 1300 446 925. This phone number is reserved for patrons with accessibility requirements and companion cardholders and can not process any other ticketing requests.

Accessible seating, both during presales and the general public sale period, can also be requested via our Accessible Booking form. Please be sure to include your relevant presale code with your request if wanting to make a booking during the presale period.

Hints and tips for improving your chances of getting P!NK Summer Carnival 2024

Make sure you have a My Ticketmaster account

Get the basics covered before tickets go on sale by logging in and checking your Ticketmaster account ahead of time. If you don’t have a Ticketmaster Account then make sure you sign up in advance – Ticketmaster.com.au.

Sign into your My Ticketmaster account ahead of time

Remember to triple check your passwords, account information, and billing information are all filled in correctly in advance, that way you’re not facing any last-minute account updates when trying to process your order.

Keep your options open with ‘Best Available’

Save time by searching “Best Available,” which scans all sections fast – it’s quicker than searching sections one at a time.

Keep an eye on the clock

There will be a time limit applied to all transactions as you are progressed through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly as possible (this is even easier when you’ve completed the account set-up stage we mentioned above).

Don’t refresh your screen

Stick to one window while you’re in the Waiting Room and when you’re being pushed through the Smart Queue and always resist the urge to refresh.

Hitting the refresh button means you’ll lose your place in the queue and, as frustrating as it can get, patience is the only way to win this game. Ticketmaster is equipped with sophisticated systems that are designed to manage and process ticket purchases as quickly as possible. The queuing system that appears on your screen will place you at the front of the line as soon as possible.

Remember: there are a lot of fans

We’re expecting this to be a very popular event. When a popular event goes on sale there are hundreds, and sometimes thousands, of customers all attempting to purchase tickets at the same time. Tickets are sold as long as seats are available, and when an act is this popular, sometimes they go very quickly.

Be sure to follow the above tips to ensure you have the best chance of snapping up some tickets.

Hamilton (Australia) will play for an exclusive limited season at the Sydney Lyric Theatre from Tuesday 30 July 2024. Please check the Hamilton (Australia) page for the most up-to-date performance dates.

Onsale

The Hamilton (Australia) general onsale starts Monday, 4 December 2023 at 10:00 a.m. AEDT.

How much will tickets cost?

Ticket prices for Hamilton (Australia) vary by performance, seat location, and during peak periods such as public and school holidays. Prices are subject to change, but start from $75* AUD.

*Subject to availability. $75 ticket price is available on select Tuesday-Thursday and Sunday 6:30pm off peak/non-school holiday performances. An additional $9.90 Ticketmaster transaction fee per booking applies.

How many tickets can I buy?

You can purchase up to 8 tickets per transaction. All orders will be reviewed for duplicate accounts, bots, or other means being used to circumvent the 8 ticket limit. Fraudulent ticket orders may be cancelled without notice.

Why the limit? The ticket limit is in place to allow as many people as possible the opportunity to purchase tickets for Hamilton (Australia). All transactions online or in-person that are detected to be bot purchases, patrons creating duplicate accounts in order to purchase more than 8 tickets, or any action that indicates a purchase in excess of the 8 ticket limit may be cancelled without consideration.

Accessible Tickets

Patrons who require mobility, accessible/disability seating or hold a companion card, can request a call back from the Sydney Lyric Box Office by visiting this link.

Alternatively, guests can book in person or by phoning during business hours Monday to Friday 9am to 5pm on (02) 9509 3600.

For general information including a virtual tour of the seating and transport information please refer online to the Sydney Lyric website. 

Please note:

*Bookings which include a Companion Card ticket are to be collected upon presentation of the Companion Card, from the Box Office on the day of performance, with the Companion Card holder present.

*Companion card bookings are not available on packaged seats.

*Guide Dogs: Guide/support dogs are welcome at the Sydney Lyric.

*Hearing Loop: The Sydney Lyric has a hearing loop available in certain seats for patrons with auditory limitations.

Signed or Audio Described Performances

There are currently plans underway to include AUSLAN signed performances and audio described performances of HAMILTON. Performance dates and booking details will be forthcoming.

Group Bookings

Groups of 10+ on Tuesday-Thursday and Sunday 6:30 pm off peak/non-school holiday performances are eligible for group rates of $25 off $175 ticket pricing.

Groups of 10-19 persons or under can book direct online.

Groups of 20 or more can book via the Ticketmaster Group Bookings Department. Please email groups@ticketmaster.com.au.

There are currently no group rates available on Friday evening, Saturday matinee and evening and Sunday matinee performances or all performances during school holiday periods.

Delivery

If you purchased tickets via Mobile or Ticketmaster website, for the best experience, we recommend you download, login and add mobile tickets to your digital wallet via the Ticketmaster app before you get to the theatre.

New SafeTix technology means you won’t be able to use screenshots of tickets to get into the performance, please transfer any additional tickets prior to arrival.

If you selected venue collection for your tickets, they will be available for collection on the day of the performance only. Tickets must be collected and personally signed for by the credit card holder who is the only person authorised to collect tickets. For identification purposes the credit card holder must present personal ID, the credit card which was used when purchasing the tickets and the account confirmation number at time of collection.

There will be no outlet sales or tickets posted for this event.

If you do not receive or cannot find your tickets prior to your performance, log into your MyTicketmaster account and ensure that your details are all correct. Lost or replacement tickets can only be obtained at the Sydney Lyric Theatre box office prior to the performance and will only be issued to the original ticket purchaser/Ticketmaster account holder upon showing a valid ID.

Booking 11 tickets or more? Click here.

Can I choose what days to attend with a 2 Day Pass?

2 Day Passes for Park Pass and Grandstand permit you entry for Saturday and Sunday only.

What payment methods are accepted?

Ticketmaster accepts credit/debit card, Afterpay and PayPal as a method of payment. Ticketmaster gift cards are also accepted.

Am I eligible for a Concession ticket?

AGPC will accept the following cards as proof of Concession only: Full Pensioner Concession Card or Full Time Student Card (including International), Health Care Card and Veterans Affairs Card. Senior Cards are not accepted as a form of Concession.

What are Collector Tickets?

If you’re looking for a small piece of memorabilia to remember your FORMULA 1 ROLEX AUSTRALIAN GRAND PRIX 2024 experience by, look no further than a limited-edition Collector Ticket.

A collector ticket is a souvenir ticket which not only gets you into the event, it also serves as a treasured keepsake to be kept well after the race is over.  

Collector tickets are only made available for selected events and can be purchased through the normal purchase processes – be sure to select a “Collector Ticket” ticket type when choosing your tickets. They incur a $20 surcharge. 

Collector tickets can only be delivered to fans via mail and cannot be sent as Print-at-Home or E-Tickets, or collected from outlets or the venue. Collector Tickets are not available to those without a valid Australian address. You must provide an Australian postal address to receive Collector Tickets.

Where are the Grandstands located around the circuit?

Full details on each Grandstand can be found here

Does my Grandstand have access to a superscreen?

Full details on each Grandstand can be found here. 

Can I purchase Grandstand seats together that are a mix of days?

You can purchase a mixture of Grandstand day tickets for your group across multiple transactions, subject to availability. As tickets are in hot demand this year, we recommend your group all select the same day pass in order to ensure you can all sit together as it is possible the seat/s next to you won’t be available for another day.

How do I use the Interactive Seat Map?

Whether you are familiar with the Albert Park Grand Prix Circuit and have your ideal view already selected or you want complete control over your purchasing experience, we know that having the ability to choose your seats is super important, and we want to make sure the process is as quick as possible when you’re buying tickets against the clock.

That’s why you have the freedom to choose the seats you want via our Interactive Seating Map.*

To get started, click on a section of the map to zoom in on seats and see what is currently available. Scroll left and right and zoom in and out to navigate around the venue.

Then, select a seat and zoom right in to get a preview of what your view might look like.

*Please note: If you’re booking for an event that’s in high demand, you may not see the interactive seat map when you first log on to buy tickets. In instances where we have a lot of fans trying to buy tickets at the same time, we aim to make your checkout experience as fast as possible. The interactive seating map will be deactivated to speed things up for you and boost your chances of securing tickets.

How do I arrange to buy tickets for my accessibility needs?

We’ve updated our seating framework to include a larger range of accessible seating options this year.

Accessible seats (including Companion Cards) can be purchased by calling our Customer Service team on 1800 100 030 (Mon to Sun, 9am until 5pm AEST) and select option 1. This phone number is reserved for patrons with accessibility requirements and companion cardholders and cannot process any other ticketing requests.

Accessible seating, both during presales and the general public sale period, can also be requested via our Submit a request – Ticketmaster Help. Please be sure to include your relevant presale code with your request if wanting to make a booking during the presale period.

I require a wheelchair space, how many additional tickets can I purchase to sit next to me?

Race fans who require accessible tickets to the FORMULA 1 ROLEX AUSTRALIAN GRAND PRIX 2024 can purchase these through the General Public page. Subject to availability, Wheelchair and accompanying seats (either as paid tickets or with a Companion Card) can be purchased online at a 1:1 ratio.

Accessible seats (including Companion Cards) can be purchased by calling our Customer Service team on 1800 100 030 (Mon to Sun, 9am until 5pm AEST) and select option 1. This phone number is reserved for patrons with accessibility requirements and companion cardholders and cannot process any other ticketing requests.

Accessible seating, both during presales and the general public sale period, can also be requested via our Submit a request – Ticketmaster Help. Please be sure to include your relevant presale code with your request if wanting to make a booking during the presale period.

Can I use more than 1x companion card for my booking?

Subject to availability, Wheelchair and accompanying seats (either as paid tickets or with a Companion Card) can be purchased online at a 1:1 ratio.

Accessible seats (including Companion Cards) can be purchased by calling our Customer Service team on 1800 100 030 (Mon to Sun, 9am until 5pm AEST) and select option 1. This phone number is reserved for patrons with accessibility requirements and companion cardholders and cannot process any other ticketing requests.

Accessible seating, both during presales and the general public sale period, can also be requested via our Submit a request – Ticketmaster Help. Please be sure to include your relevant presale code with your request if wanting to make a booking during the presale period.

Where are the wheelchair/accessible viewing platforms located in Park Pass areas?

There are unreserved accessible wheelchair platforms located at Turn 2, 4 and 12. There will also be a sensory room near the Waite Grandstand. 

Are there any areas/activities which are not accessible via wheelchair/crutches/walking frame etc?

There are some areas throughout the circuit which are not accessible via wheelchairs including non-accessible grandstand and hospitality products. Getting around the circuit can also be challenging with the size of the park and a range of overpasses. There is an accessible shuttle which can be used throughout the circuit and a range of accessible services which can viewed online here.

What are In Demand Tickets?

A portion of the most in demand tickets around the track will be allocated to In Demand Tickets which are tickets to the FORMULA 1 ROLEX AUSTRALIAN GRAND PRIX 2024 in some of the most sought-after areas of each of the Grandstands and Park Pass ticket options. Please Note – Ticket prices may fluctuate based on demand.

In Demand tickets are made available by event organisers through Ticketmaster. They give fans fair and safe access to the most sought-after areas in the Grandstands and Park Pass ticket options at market-driven prices (adjusting prices according to supply and demand). In Demand tickets are ticket-only purchases, and prices are subject to change at any time.

What are Aisle Seat Tickets?

Looking to add some added comfort to your race day? We’ve got you covered with Aisle Seat Tickets!

These premium tickets are available in all grandstands, covering the first 4 seats from each aisle. They incur a $20 surcharge.

How do I purchase Pit Lane Walks, Paddock Passes, Melbourne Walk and Additional Event Experiences?

We are yet to receive confirmation on the availability and access for further experiences and add ons that will be available for the FORMULA 1 ROLEX AUSTRALIAN GRAND PRIX 2024.

Keep an eye out on your inbox as to what may become available. 

Why are my tickets marked as ‘Partial View’?

There are a small range of tickets throughout the circuit that are flagged as partial view, due to the railings of the grandstand or other unavoidable restrictions. All front row seating are flagged as partial view due to the railing in front of you. In most cases, you won't experience any restriction to your view pending on your height.

How do I purchase Hospitality and Package tickets?

You can view all Hospitality Packages and information here.

Can I purchase the same seat(s) I have purchased in the past?

With the discontinuation of the Save your Seat program prior to the 2022 event, there is no ability to guarantee the same seat you had in the past.

Do I need to purchase a Park Pass ticket in addition to a Grandstand ticket?

If you have purchased a Grandstand ticket, you do not need to purchase an additional Park Pass (GA) ticket.

Can I watch the race using my Park Pass ticket?

There will be plenty of vantage points if you choose to purchase a Park Pass Ticket to watch the action from. We will also have well placed Jumbo Screens around the Track.

The main difference between Park Pass and Grandstands, is that a Grandstand Seat will have a guaranteed seat to return to during the event, as well as to watch the track.

How do I upgrade my tickets to a better position or Grandstand?

Due to the high demand for this event, seating upgrades will be offered on a best available basis. Seating can only be offered at the same price or higher. In your ‘My Account’ select the event ‘My Tickets’ and get help directly for your order details.

Please note: We may not be able to assist if we do not receive your response within the provided timeframe, if allocation is exhausted or if the event passes. 

Do all kids go Free?

All children aged between 3-14 are required to purchase a junior ticket. This is inclusive of Park Pass, Grandstand and Hospitality tickets.

Kids two and under will go free on the knee in Grandstands and Park Pass areas if they don’t require a seat.

Is this event suitable for infants or toddlers?

This Event is family friendly and has something for everyone. The track will be loud and busy, but there are plenty of family friendly locations around the Track.

Can I purchase my ticket at the gate?

There will be no tickets available to purchase at the gate. If there is any available inventory during the event week, these will be available to purchase online.

How and when will I receive the tickets once I have purchased them?

Your ticket just got smarter. Using our newest ticket technology, our mobile tickets keep safe and secure event entry top of mind. Reducing the risk of ticket fraud from stolen or counterfeit tickets, our mobile tickets provide peace of mind from purchase to the day you go. Our new SafeTix technology means that you won’t be able to use screenshots of tickets to get into an event, please transfer any additional tickets prior to arrival. For the best experience, we recommend you download, login and add tickets to your mobile wallet via our app before you get to the race.

What if my mobile phone is out of battery on the day and I can’t access my ticket(s)?

If you are concerned about your phone battery on the day of the event, we suggest purchasing the collector ticket option. Alternatively, if your battery does run out of battery on the day, not to worry. The Ticketmaster support team located outside each gate will be able to print you a replacement ticket for the day.

Who do I contact for any questions about tickets I purchased via a third-party site such a travel site?

Please reach out to your point of contact directly.  AGPC-authorised on-sellers are required to provide you with a refund on the same basis as AGPC would be provide a refund under the Attendance Conditions.

If you purchase through an unauthorised third-party company such as Viagogo or The Ticket Merchant, purchases are made at the customer’s own risk. We strongly recommend purchasing through authorised sellers. If you’re not sure, do not purchase!

What if I can no longer make it?

You can forward your ticket to a friend through your Ticketmaster account. Please note that in doing so, this will cancel any tickets/barcodes in your account and allocate new barcodes to your friend. Helpful information on how to forward your ticket to a friend can be found here.

What is the best way to ensure my tickets are genuine?

If you purchase through an unauthorised third-party company such as Viagogo or The Ticket Merchant, purchases are made at the customer’s own risk. We strongly recommend purchasing through authorised sellers. If you’re not sure, do not purchase!

What if the event is cancelled? Do I get a refund?

Yes, on the off chance the event does not go ahead you will be offered a complete refund of your tickets.

How do I find out what gate I should enter the venue through?

The gate that you will need to enter the venue through will be on your ticket.

What time do gates open on the event days?

The Gates Opening Times will be confirmed in the weeks prior to the Event. This information will be available at grandprix.com.au when confirmed.

What time does the racing start on the event days?

The Ontrack Schedule will be confirmed in the weeks prior to the Event. This information will be available at grandprix.com.au when confirmed.

What times do the Supercar races start?

The Ontrack Schedule will be confirmed in the weeks prior to the Event. This information will be available at grandprix.com.au when confirmed.

Is there going to be a music event/concert? What type of ticket do I need to attend?

There will be a concert on Friday, Saturday and Sunday nights following track activity. Any event ticket will provide access to this concert. You do not need to purchase an additional ticket to access this area.

Who will be playing Saturday night post-track action?

Further information on post-track action will be available in the near future.

Is the event cashless?

We strongly encourage customers to have non-cash options. Each food stall may have different rules in regard to being cashless or not, however, there will a ATMs around the circuit.