Ticketmaster Help

This chart’s information may change, so please check the Lady Gaga: The MAYHEM Ball artist page for the most up-to-date information.

Presale

When do the Marvel Stadium presales start?

• Vodafone Presale starts Monday 14 April 2025 at 10:00am AEST and ends Wednesday 16 April 2025 at 10:00am AEST.
• Mastercard Presale starts Monday 14 April 2025 at 10:00am AEST and ends Wednesday 16 April 2025 at 10:00am AEST.
• *Vodafone Presale starts Wednesday 16 April 2025 at 11:00am AEST and ends Thursday 17 April at 11:00am AEST.
• *Mastercard Presale starts Wednesday 16 April 2025 at 11:00am AEST and ends Thursday 17 April at 11:00am AEST.
• Live Nation Presale starts Wednesday 16 April 2025 at 11:00am AEST and ends Thursday 17 April at 11:00am AEST.

*Saturday 6 December 2025 Melbourne show only

When do the Suncorp Stadium presales start?

• Vodafone Presale starts Monday 14 April 2025 at 12:00pm AEST and ends Wednesday 16 April 2025 at 12:00pm AEST.
• Mastercard Presale starts Monday 14 April 2025 at 12:00pm AEST and ends Wednesday 16 April 2025 at 12:00pm AEST.
• Live Nation Presale starts Wednesday 16 April 2025 at 1:00pm AEST and ends Thursday 17 April 2025 at 1:00pm AEST.

How do the presales work?

• Vodafone Presale is for Vodafone customers only. Vodafone customers can only access the Presale here.
• Mastercard Presale is available exclusively to Mastercard cardholders and can only be purchased using a Mastercard and by paying through the Mastercard network. For more information, visit: https://music.priceless.com/frequently-asked-questions
• Live Nation Presale is for Live Nation members only. Live Nation members can only access the Presale here.

Visit our FAQ How do I book during a presale? to determine the best way for you to get a ticket.

Onsale

The Lady Gaga: The MAYHEM Ball Marvel Stadium general onsale starts Thursday 17 April 2025 at 12:00pm AEST.

The Lady Gaga: The MAYHEM Ball Suncorp Stadium general onsale starts Thursday 17 April 2025 at 2:00pm AEST.

How many tickets can I buy?

Standard Tickets:

• You can purchase up to 4 tickets during Presales.
• You can purchase up to 8 tickets during General Public Onsale.

VIP Packages*:

• You can purchase up to 4 tickets during Presales.
• You can purchase up to 8 tickets during General Public Onsale.

*Mastercard Priceless Experience Package will have a ticket limit of 4 across all onsales.

Limits have been put in place by the tour to give more fans the chance to access tickets. Companion tickets are included within the total ticket limit.

Accessible Tickets

You can search for accessible tickets for Lady Gaga: The MAYHEM Ball by selecting the Filters button and toggling the Show accessible tickets button.

Venues are solely responsible for establishing their own accessible ticket policies. Availability and type of accessible seating tickets will vary by venue.

Visit the FAQ Accessible Tickets: Everything you need to know for more information on purchasing accessible tickets.

Delivery

When will I receive my tickets?

So that we can confirm everyone has adhered to the ticket limits and didn’t use unfair ticket technology during the sale, tickets won't be available immediately. Once they are ready, we'll email you.

Visit the FAQ Delivery information by event for more information on the delivery delay.

How will I get my tickets?

Tickets for this tour will be mobile-only. To access your tickets for entry you must download the Ticketmaster App or add your tickets directly to your wallet.

Resale

The Event Organiser hasn’t activated resale tickets for this event. This may change, so check the event details page for more information.

VIP Packages

Lady Gaga is offering VIP experiences. Here’s what you can expect:

• Mastercard Priceless Experience: On Stage Opportunity****
  • One (1) Reserved seat ticket*
  • Unprecedented stage access for a photo opportunity from where Lady Gaga will perform later**
  • Q&A with a selected member of the Lady Gaga’s crew to find out what it takes to put an elaborate production together
  • Invitation to the 90 minute pre-show MAYHEM themed VIP hospitality lounge including:***
    • Welcome cocktail on arrival
    • Complimentary beer, wine & soft drink
    • Complimentary canapes
    • Access to a dedicated merchandise stand
    • Photobooth opportunities, music and more!
  • Limited edition Lady Gaga merchandise item created exclusively for VIP package purchasers
  • Collectible laminate and lanyard
  • Red carpet photo opportunity in front of the VIP backdrop to commemorate your evening**
  • Dedicated VIP entry into the venue (where available)
  • Designated VIP check-in and onsite host

*Locations may vary by venue, see specific date for details
**No artist participation in package
***Due to the on-stage photo component + Q&A, duration in the lounge may not be for the full 90 minutes, timing dependent
****Only available during Mastercard Presale & Mastercard Preferred onsales. Payment is only available via Mastercard.

• VIP Hospitality Package
  
  • One (1) Reserved seat ticket*
  • Invitation to the 90 minute pre-show MAYHEM themed VIP hospitality lounge including:
    • Welcome cocktail on arrival
    • Complimentary beer, wine & soft drink
    • Complimentary canapes
    • Access to a dedicated merchandise stand
    • Photobooth opportunities, music and more!
  • Limited edition Lady Gaga merchandise item created exclusively for VIP package purchasers
  • Collectable laminate and lanyard
  • Red carpet photo opportunity in front of the VIP backdrop to commemorate your evening**
  • Dedicated VIP entry into the venue (where available)
  • Designated VIP check-in and onsite host

*Locations may vary by venue, see specific date for details
**No artist participation in package

• Early Entry VIP Package
  • One (1) Front General Admission Standing ticket
  • Early Entry onto the floor before the general public
  • Limited edition Lady Gaga merchandise item created exclusively for VIP package purchasers
  • Collectable laminate and lanyard
  • Early access to select merchandise stand (where available)
  • Designated VIP check-in and onsite staff

*Locations may vary by venue, see specific date for details

• Gold VIP Package
  • One (1) Reserve seat ticket*
  • Limited edition Lady Gaga merchandise item created exclusively for VIP package purchasers
  • Collectable laminate and lanyard
  • Dedicated lane at select merchandise stand (where available)
  • Dedicated VIP entry into the venue (where available)
  • Designated VIP check-in and onsite staff

*Locations may vary by venue, see specific date for details

• Silver VIP Package
  • One (1) Reserved seat ticket*
  • Limited edition Lady Gaga merchandise item created exclusively for VIP package purchasers
  • Collectable laminate and lanyard
  • Dedicated lane at select merchandise stand (where available)
  • Dedicated VIP entry into the venue (where available)
  • Designated VIP check-in and onsite staff

*Locations may vary by venue, see specific date for details

Take a closer look at these packages by visiting the Lady Gaga: The MAYHEM Ball event page.

Please check you have typed it in exactly as it appears in the email sent to you by OpenStage. If you’re still having trouble accessing the Oasis Live '25 Fan Presale with your code, please contact Ticketmaster Australia for help.

Do I need a code to access the general public sale?

No. To access the general public sale, you may join the queue by signing into your Ticketmaster account.

What is the ticket limit?

There is a maximum of 4 tickets per person. The limit has been put in place by the tour to give more fans the chance to access tickets.

Where can I purchase tickets?

All tickets except accessible ticket options will be sold via the Ticketmaster website only. There will be no Call Centre or Outlet sales for either the Oasis Live ‘25 Fan Presale or General Public Sale.

How can I purchase accessible tickets?

Accessible tickets (including Companion Cards) can be purchased by calling our Customer Service team on the Accessible Bookings line Monday – Sunday 9am – 5pm AEDT: 1300 446 925. This phone number is reserved for patrons with accessibility requirements and companion cardholders and cannot process any other ticketing requests.

Accessible tickets, both during the Oasis Live ‘25 Fan Presale and the general public sale period, can also be requested via our Submit a request – Ticketmaster Help. Please be sure to include your relevant presale code, plus the email you registered with in your request if wanting to make a booking during the presale period.

Venues are solely responsible for establishing their own accessible ticket policies. Availability and type of accessible seating tickets will vary by venue.

When will I receive my tickets?

So that we can confirm everyone has adhered to the ticket limits and didn’t use unfair ticket technology during the sale, tickets won't be available immediately. They will be released closer to the show date. Once they are ready, we'll email you.

How will I get my tickets?

Tickets for this tour will be mobile-only. Your phone is your ticket. Once tickets are ready to download, you can do so by logging into your Ticketmaster account on the Ticketmaster app.

Will I be able to resell my tickets?

The tour has chosen to use Ticketmaster Resale. If you need to resell your ticket, we recommend that you do so using Ticketmaster Resale or Twickets. These platforms give fans a safe and secure place to sell and buy tickets. Ticket resale is permitted at no more than 110% of the price you paid for tickets. Tickets listed on third-party resale sites may be cancelled by the tour. Therefore, they strongly recommend buying and selling tickets only through Ticketmaster or Twickets.

What are the age restrictions for the event?

The Oasis concerts are licensed all ages events. Access to General Admission areas in the Stadiums is recommended for patrons aged 15 years and over.

What are the ticket prices?

Tickets have been priced in advance by the tour.

• Melbourne - From $183.28 to $407.57. A handling fee from $9.90 per order also applies.
• Sydney - From $187.39 to $411.67. A handling fee from $8.95 per order also applies. The ticket price also includes public transport to and from the event.

This price range does not apply to VIP Packages. Tickets are subject to availability.

How can I purchase VIP packages? What is included?

You can search for VIP tickets for Oasis by selecting the Filters button and toggling the “VIP Packages” button.

See below for information on what’s included in VIP packages.

Premium Seated Package

• One (1) premium reserved seat ticket*
• Merchandise item created exclusively for package purchasers
• Commemorative wristband to remember your evening
  *Locations may vary by venue, see specific date for details

Premium Standing Package

• One (1) Front General Admission Standing ticket*
• Merchandise item created exclusively for package purchasers
• Commemorative wristband to remember your evening
  *Locations may vary by venue, see specific date for details

Oasis Pre-Show Lounge and Exhibition Fan Package (Seated)

• One premium reserved seat ticket
• Pre-Show Lounge Access (cash bar facilities)*
• Exhibition Entry - Access to Private Oasis Exhibition*
• Premium Collectible Item
• Exclusive Merchandise Package
• Exclusive Numbered Lithograph
• Commemorative Laminate
  *Please note the pre-show lounge and exhibition will be held off-site from Marvel Stadium. Further information on location will be provided closer to the tour dates.

Oasis Pre-Show Lounge and Exhibition Fan Package (Standing)

• One Front General Admission Standing Ticket
• Pre-Show Lounge Access (cash bar facilities)*
• Exhibition Entry - Access To Private Oasis Exhibition*
• Premium Collectible Item
• Exclusive Merchandise Package
• Exclusive Numbered Lithograph
  *Please note the pre-show lounge and exhibition will be held off-site from Marvel Stadium. Further information on location will be provided closer to the tour dates.

Oasis Exhibition Fan Package (Seated)

• One premium reserved ticket
• Exhibition Entry - Access To Private Oasis Exhibition*
• Premium Collectible Item
• Exclusive Merchandise Package
• Exclusive Numbered Lithograph
• Commemorative Laminate
  *Please note the pre-show lounge and exhibition will be held off-site from Marvel Stadium. Further information on location will be provided closer to the tour dates.

Oasis Exhibition Fan Package (Standing)

• One Front General Admission Standing Ticket
• Exhibition Entry - Access To Private Oasis Exhibition*
• Premium Collectible Item
• Exclusive Merchandise Package
• Exclusive Numbered Lithograph
• Commemorative Laminate
  *Please note the pre-show lounge and exhibition will be held off-site from Marvel Stadium. Further information on location will be provided closer to the tour dates.

This chart’s information may change, so please check the Metallica: M72 World Tour event page for the most up-to-date information.

Presale

When do the presales start?

• Legacy Fan Club Presale starts Tuesday 29 October 2024 at 9:00am Local Time and ends Wednesday 30 October 2024 at 9:00am Local Time.
• Fifth Member Fan Club Presale starts Tuesday 29 October 2024 at 11:00am Local Time and ends Wednesday 30 October 2024 at 9:00am Local Time.
• CommBank Yello Mastercard Presale starts Wednesday 30 October 2024 at 11:00am Local Time and ends Friday 1 November 2024 at 11:00am Local Time.
• Vodafone Presale starts Wednesday 30 October 2024 at 11:00am Local Time and ends Friday 1 November 2024 at 11:00am Local Time.
• Live Nation Presale starts Friday 1 November 2024 at 12:00pm Local Time and ends Monday 4 November 2024 at 11:00am Local Time.
• Evanescence Presale starts Friday 1 November 2024 at 12:00pm Local Time and ends Monday 4 November 2024 at 11:00am Local Time.
• Venue Presale starts Friday 1 November 2024 at 12:00pm Local Time and ends Monday 4 November 2024 at 11:00am Local Time.

How do the presales work?

• Legacy Fan Club Presale is for those who are Metallica Legacy Fan Club Members. You will need to access this presale via the link and password provided to you.
• Fifth Member Fan Club Presale is for those who are a part of the Metallica Fifth Member Fan Club. You will need to access this presale via the link and password provided to you.
• Commbank Yello Mastercard Presale is for those with a Mastercard issued by Commbank only. You will not be able to purchase tickets with any other card, including Mastercards not issued by Commbank.
• Vodafone Presale is for Vodafone customers only. If you’re a Vodafone customer head to Vodafone.com.au/ticket to register for access.
• Live Nation members will need to access this presale via Livenation.com.au.
• Evanescence Presale is for those who are on the Evanescence mailing list. You will need to access this presale via the link and password provided to you.

Visit our FAQ How do I book during a presale? to determine the best way for you to get a ticket.

Onsale

The Metallica: M72 World Tour general onsale starts Monday 4 November 2024 at 12:00pm Local Time.

How many tickets can I buy?

• You can purchase up to 4 tickets during Presales.
• You can purchase up to 6 tickets during General Public Onsale.
• You can purchase up to 2 Snake Pit Enhanced Experience tickets.

The limit has been put in place by the tour to give more fans the chance to access tickets. Companion tickets are included within the total ticket limit.

Accessible Tickets

You can search for accessible tickets for Metallica: M72 World Tour by selecting the Filters button and toggling the Show accessible tickets button.

Venues are solely responsible for establishing their own accessible ticket policies. Availability and type of accessible seating tickets will vary by venue.

Visit the FAQ Accessible Tickets: Everything you need to know for more information on purchasing accessible tickets.

Delivery Delay

If your order has a delivery delay, the tickets won’t be shipped and ticket barcodes won’t be available until the delivery delay passes.

Visit the FAQ Delivery information by event for more information on the delivery delay.

Resale

The Event Organiser hasn’t activated resale tickets for this event. This may change, so check the event details page for more information.

Enhanced Experience Packages

Metallica is offering Enhanced Experience Packages. The Enhanced Experience Packages have been priced by the tour. Here's what you can expect:

• "NOTHING ELSE MATTERS" Snake Pit Experience
  • One (1) ticket to the Snake Pit, an exclusive standing section located in the middle of the stage thrust
  • One (1) backstage meet & greet experience with two (2) band members, which includes a photo taken by the tour photographer, and a group conversation with the same two (2) band members*
  • One (1) production tour led by a Metallica crew member and on-stage group photo
  • Party with other Metallica fans at the official "Black Box" pre-show lounge, which includes three (3) complimentary beverages, appetizers and bar snacks
  • One (1) limited edition, show-specific poster
  • One (1) autographed setlist featuring all of the songs played at the show
    One (1) limited edition Metallica x YETI drinkware item
  • One (1) MP3 download of the live audio from the show**
  • On-site perks including Enhanced Experiences check-in, dedicated road crew, and a priority lane into the venue before general doors***

*Which band members participate will vary by show and will not be announced ahead of time
**Per package purchased
***Where available

• "MOTH INTO FLAME" Snake Pit Experience
  • One (1) ticket to the Snake Pit, an exclusive standing section located in the middle of the stage thrust
  • Party with other Metallica fans at the official "Black Box" pre-show lounge, which includes three (3) complimentary beverages, appetizers and bar snacks
  • One (1) limited edition Metallica x YETI drinkware item
  • One (1) MP3 download of the live audio from the show*
  • On-site perks including Enhanced Experiences check-in, dedicated road crew, and a priority lane into the venue before general doors**

*Per package purchased
**Where available

• "ONE" Enhanced Experience
  • One (1) ticket in the best available premium seated sections of the lower bowl
  • Party with other Metallica fans at the official "Black Box" pre-show lounge, which includes three (3) complimentary beverages, appetizers and bar snacks
  • One (1) limited edition Metallica x YETI drinkware item
  • One (1) MP3 download of the live audio from the show*
  • On-site perks including Enhanced Experiences check-in, dedicated road crew, and a priority lane into the venue before general doors**

*Per package purchased
**Where available

• "SEEK & DESTROY" Enhanced Experience
  • One (1) premium reserved seat in the lower bowl
  • One (1) limited edition Metallica x YETI drinkware item
  • On-site perks including Enhanced Experiences check-in, dedicated road crew, and a priority lane into the venue*

*Where available. Early entry to the venue before general doors is not included

• "FRANTIC" Enhanced Experience
  • One (1) GA floor ticket with early entry
  • One (1) limited edition Metallica x YETI drinkware item
  • One (1) complimentary beverage prior to general doors
  • Access to a designated official tour merchandise stand for a limited time prior to general doors
  • On-site perks including Enhanced Experiences check-in, dedicated road crew, and a priority lane into the venue before general doors*

*Where available

Take a closer look at these experiences by visiting the Metallica: M72 World Tour event page.

What will tickets cost for Metallica?

Standard Tickets have been priced by the tour as per below:

• Melbourne - From $105.11 and will not exceed $750.00. A handling fee from $9.90 per order also applies.
• Perth - From $110.33 and will not exceed $750.00. A handling fee from $8.40 per order also applies.

$3 + GST per ticket sold will be donated to charity.

Enhanced Experience Packages have been priced by the tour as per below:

• Melbourne - From $495.00 and will not exceed $3,998.00. A handling fee from $9.90 per order also applies.
• Perth - From $495.00 and will not exceed $3,998.00. A handling fee from $8.40 per order also applies.

$3 + GST per ticket sold will be donated to charity.