How do I accept transferred tickets?

Accepting tickets is easy! Follow these steps and you’ll have your tickets in no tickets in no time:

• 1. Sign into your My Account using the same email address the sender used.
  2. Under Upcoming Events, select the dropdown arrow.
  3. Click View to see the ticket details for the show.
  4. Click Accept Ticket(s).
  
  

  If the list within the dropdown doesn't show the transferred tickets, view the email tab for further instruction.

  1. Click the Accept Tickets link in your email.
  2. Sign in or create a new account — make sure you use the same email for your account and that the tickets were sent to.
  3. To view your tickets, select View Tickets.

Once you accept the ticket, the sender receives a notification letting them know the Ticket Transfer has been successful.

For your own security, it’s a good idea to know and trust the person transferring tickets to you.

For visual step-by-step instructions, watch the video below:

The transfer email may take a few hours to come through. If you can’t find the email, check your junk and spam folders or try using a different browser on desktop or laptop.

Will the person transferring the tickets know I’ve accepted them?

Once you accept the ticket, the sender receives a notification letting them know the Ticket Transfer has been successful.

How do I accept my tickets if I lost the email?

Ask the sender to cancel the original transfer and start a new Ticket Transfer.

Still can’t find them? Search your email using the term transfer or the artist or event.