Depending on the event, you may have a few options to access your tickets. You can find your order's delivery method in your ticket details.
Learn more about our available delivery methods by selecting the dropdowns below.
An electronic ticket (eTicket) can be a Mobile Entry or Print-at-Home
ticket.
Sign into your
Ticketmaster Account
to find and access your eTicket. There
can be a delay in accessing your ticket, but it will be available before
your event.
We’re unable to offer SMS delivery of tickets.
We’re unable to offer SMS delivery of tickets.
Having a Mobile Entry ticket is the easiest and safest way to access
events.
If the event is Mobile only or you selected Mobile Entry at the checkout, then don’t forget your phone - it’s your ticket and way into the event. Mobile tickets cannot be printed.
Mobile Entry isn’t available for all events so check your online account or download our app to manage your tickets all in one place!
If the event is Mobile only or you selected Mobile Entry at the checkout, then don’t forget your phone - it’s your ticket and way into the event. Mobile tickets cannot be printed.
Mobile Entry isn’t available for all events so check your online account or download our app to manage your tickets all in one place!
If you’d like to print your tickets, sign into your
Ticketmaster Account,
locate your order on the Event Details page, click
View Tickets and then
print your tickets. At the moment, you can’t print from the app.
If you choose to have your tickets emailed to you, they’ll be in your inbox as a PDF attachment.
When you select Print-at-Home, make sure you have your tickets printed before for your event.
AFL tickets booked online with a Club, AFL, Axcess One or MCC membership barcode will be emailed to your inbox directly. Allow up to an hour for your tickets to arrive. If after this time you still haven’t received your tickets, contact Fan Support. Tickets can either be emailed to another email address, or an alternative delivery method can be offered.
If you choose to have your tickets emailed to you, they’ll be in your inbox as a PDF attachment.
When you select Print-at-Home, make sure you have your tickets printed before for your event.
AFL tickets booked online with a Club, AFL, Axcess One or MCC membership barcode will be emailed to your inbox directly. Allow up to an hour for your tickets to arrive. If after this time you still haven’t received your tickets, contact Fan Support. Tickets can either be emailed to another email address, or an alternative delivery method can be offered.
Collect your hardcopy tickets at any Ticketmaster Outlet 24 hours after
booking
until a business day prior to the event. The cardholder must collect
their
booking and present their photo ID, card used for the booking and their
order
number.
Collect your hardcopy tickets at the venue on the day of your event.
The
cardholder needs to have the credit card used for purchase and a valid
photo
ID.
For most events, the venue box office is open for ticket collection one hour before the event. For sporting events, the box office is open two hours before the event.
For most events, the venue box office is open for ticket collection one hour before the event. For sporting events, the box office is open two hours before the event.
Hardcopy, souvenir tickets will be sent to you via Registered Post. The
delivery
time varies depending on the event, and most collector tickets will be
received
from four weeks prior to the event. There is an additional cost associated
with this option.