Offer Passcodes are entered before you select your tickets.
- Sign into your My Account.
- Select your event and navigate to the ticket search.
- Select the Unlock button next to the Filters button and enter your code to see the available seats.
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- Select your tickets and continue to checkout.
What should I do if the code I’m entering isn’t working?
Ensure the Offer Passcode hasn’t expired and that the terms of the offer are met. If your code meets the requirements, you could have a Promo Code instead. You enter Promo Codes during checkout to apply discounts to your order.
Can I use Offer Passcodes on resale tickets from other fans?
Offer Passcodes won’t work when purchasing resale tickets.
Why does my event not have an offer code box?
Some offers and presales are only available through a link to the Ticketmaster purchase page. Fans eligible for these offers will be emailed a link directly.