Forgot your password? It happens to all of us!
To quickly get back into your My Account, follow these steps:
- Go to the My Account sign in page.
- Select Forgot Password.
- Type in your email address and select Next.
- You’ll receive a text with a one-time code. Type in that code on our site and select Confirm.
- If you’re using a landline, we’ll call you to provide the code. Unfortunately, we can’t utilize Google Voice or Voice over Internet Protocol (VoIP) to verify your account.
- Reset your password.
- The site will ask you if you would like to confirm your card details for security reasons - you may do this, or choose to remove your card details and re-enter at a later time.
If you’ve followed the steps to reset your password and see an error message, contact Fan Support.