In compliance with Australian Privacy Law, we are required to confirm that we are speaking with the card holder of the booking before we can disclose booking information or make any changes.
In order to do this, we must confirm the card holder's name, billing address, phone number and last four digits of the card used for the booking. These details must match the details provided at the time of booking.
If you are submitting a request through our online form that does not relate to an existing booking, please leave these fields blank or type "Not Applicable".