Below are some of our top events and their delivery status or method.
If your event isn’t included in the list below, visit your order in your My Account to view the most up-to-date information. Contact Fan Support if your tickets haven’t arrived within five days of your event.
Tickets may not have been sent yet for events more than three months away.
*Your tickets for admission will be issued directly by the Sydney Opera House. If you selected to receive your tickets electronically, the Sydney Opera House will issue them via email early on the morning of the event. If you elected to collect your tickets from the venue box office, please show Photographic ID for collection on the day and early arrival is recommended. Outlet collection is not available for these events.
‡ Venue Pickup only - All Venue Pickup tickets must be collected and personally signed for by the credit card holder who is the only person authorised to collect tickets. For identification purposes, the credit card holder must present personal ID, the credit card which was used when purchasing the tickets, and the account confirmation number. Please note for some events, tickets can only be picked up from the venue on the event day once doors have opened.
**Tickets will be fulfilled by the Roslyn Packer Theatre instead of Ticketmaster. Tickets will be emailed from boxoffice@sydneytheatre.com.au 48 hours before your performance.
^ Collector Tickets are hard copy, souvenir-style tickets. Because of this, they will take a little longer than standard tickets to be printed and mailed to you.