We’ve designed Waiting List so fans can be notified when new tickets are released for an event or the same event on different dates. Unfortunately, we cannot guarantee if or when tickets or new dates will be announced, or guarantee the availability of tickets if you receive an email after joining a Waiting List. Along with joining the event’s Waiting List, opting-in or subscribing to receive emails from Ticketmaster or the event partner will give you the best chance for securing tickets.
I’m on the Waiting List for an event and wasn’t notified when tickets were released.
We’ve randomised and limited the selection of fans being notified at any one time so we can minimise disappointment when the demand for tickets far outweighs the tickets being released. Rest assured that we keep your details on the Waiting List for future selection for this event or tickets being released for the same event on a different date.
How can I unsubscribe from Waiting List?
You can unsubscribe from a Waiting List when you are sent a notification of more tickets being released. Once the event/tour is over, the Waiting List data is deleted so you’ll only hear about tickets for the event in which you subscribed.
Can I be on more than one Waiting List?
You sure can, however, duplicate entries for the same event at the same venue may be removed to give everyone a fair chance to be notified of tickets being released.
How do I know what events offer the Waiting List?
On events that have a Waiting List, you will see this message:
How do I join the Waiting List?
If the event has a Waiting List, click on Join Waiting List. You will be asked to sign in to your My Ticketmaster account. Once you've logged in and confirmed you want to join the Waiting List, you will see a final message to confirm you are now on the list.
1. Confirm email address is correct.
2. Confirmation you are now on the Waiting List.