Australian Open 2026 accessible information

The Australian Open returns to Melbourne Park from 12^th of January to 1^st of February 2026.

For more information about accessibility at the Australian Open 2026, see below. 

How do I purchase accessible tickets?

You can purchase up to 50 tickets during the General Sale, with the exclusion of the Quarter Finals, Semi Finals and Finals, which have a ticket limit of six.

• Tickets located in the accessible bay can be purchased online through the Ticketmaster Website.
• All other accessible tickets can only be purchased on the Australian Open Accessibility Line on 1300 308 999, available Monday to Sunday, 9:00 am – 5:00 pm AEDT, or by submitting a request through the Ticketmaster Accessible Booking Form and following the steps below:

1. From the dropdown menu, select Accessible Bookings as the topic.
2. Then select Australian Open 2026 as the event name.

Submitting a request doesn’t guarantee a ticket. A Ticketmaster representative will be in touch if further information is required.

Accessible ticket information 

What types of accessible tickets are available? 

Accessible seating is available in Rod Laver, Margaret Court Arena and John Cain Arena, for fans with accessible requirements. The Australian Open has the following accessible seating options on offer:

• Accessible seating bay- for wheelchair users and people requiring physical equipment support.
• Ease of access seating- located in rows with reduced distance to ramps and stairways for people with low mobility, intellectual disability, neurodiversity or injury.
• Enhanced vision seating- located in close proximity to the court, specifically for fans with vision impairment.
• Deaf or Hard of Hearing seating- positioned anywhere within the arena depending on location of hearing loops and live captions on screens.

Additional accessible seating is available in 1573 Arena, Court 3 and Kia Arena, as well as outdoor courts 5-9.

If I use a wheelchair, can I transfer into a fixed/moveable seat?

Yes, if you’d like to transfer to a fixed or moveable seat, please see the patron services team on event day when you arrive.

Can I bring a guide dog or service animal?

Yes, guide dogs and service animals are welcome at the Australian Open. Guests who need seats with their animals are advised to purchase within the accessible rows with the Arenas: 

• Section 3 or 12/Row T or U within Rod Laver Arena.
• Section 11/Row R in Margaret Court Arena.
• Section 25/Row Z in John Cain Arena.

Are accessible tickets available for all sessions?

Yes, accessible tickets are available for all sessions within Rod Laver Arena, Margaret Court Arena and John Cain Arena. For the outside courts, fans with accessible requirements will need to purchase a ground pass and refer to patron services staff on the day for accessible tickets. Subject to availability.

Can I purchase tickets for multiple events in one booking? 

No, if you’d like to purchase tickets for more than one session, you’ll need to do this in a separate transaction. No transaction fees will be charged.

Can I change my accessible seat after booking?

There are no refunds or exchanges once a booking is confirmed, except in extenuating circumstances. If you need help with your booking, please submit a query to Fan Support.

Eligibility and verification 

Venue accessibility 

Where is accessible parking located?

Accessible parking is available at the National Tennis Centre off Olympic Boulevard. You’ll be able to add accessible parking as an add-on while purchasing your tickets.

At the accessible parking, buggy transfer services including a wheelchair accessible buggy will be available to transfer you to the Garden Square Entrance.

Tennis Australia encourages patrons to book early as spaces are limited. Accessible Parking allowance meets government requirements.

Are there lifts or ramps to my section?

Yes, there are ramps and lifts throughout Rod Laver Arena, Margaret Court Arena and John Cain Arena. All accessible bay seats are allocated to appropriate doors that allow for ramp and wheelchair access.

Is there storage for mobility equipment?

Yes, cloaking services for mobility equipment are available. Please see the patron services team at the arena information booths for more information.

Are there accessible toilets near my section?

Yes, accessible facilities are available throughout the arenas and not exclusively to the doors used for wheelchair or accessible seats.

Are there quiet or sensory-friendly spaces in the venue?

Yes, the Australian Open has nominated sensory rooms located at AO Ballpark, John Cain Arena, Margaret Court Arena and Rod Laver Arena.

Is there shade or shelter in outdoor seating areas?

Yes, the Australian Open has put concerted effort in ensuring more shaded seating and shelter is added to the event every year.

Accessibility Services 

Will Auslan Interpreters be provided?

Auslan interpreters will be provided for targeted activations at all DEI Days of Significance events, such as Evonne Goolagong Cawley Day, All Abilities Day, and Pride Day. 

Will live captions available? 

Yes, large screens across the Australian Open Precinct will feature live captions.

Will I be able to connect to a hearing loop?

Yes, hearing loop facilities are available at Rod Laver Arena, Margaret Court Arena and John Cain Arena.

Are there strobe lights, pyrotechnics, or loud effects used in the event?

Yes, events at the Australian Open may contain sequences of flashing lights and pyrotechnics, which may affect guests who are susceptible to photosensitivity epilepsy or other photo sensitivities and medical conditions. 

Can I request sensory seating?

Yes, fans with sensory requirements are encouraged to purchase seats located at the end of the aisle.