How to Book
Information and help with how to book your tickets.
- Where can I buy tickets?
- When is my card debited for a booking?
- Does Ticketmaster Accept PayPal?
- What are the ticket prices for my event?
- What is a Family Ticket?
- Who is entitled to a concession or child ticket?
- How do I book group tickets?
- What fees can I expect to pay?
- What is Event Ticket Insurance?
- How do I redeem My Ticketmaster Gift Card?
- How can I redeem my Ticketmaster gift voucher?
- How do I check the balance on my Ticketmaster Gift Card?
- Do Ticketmaster Gift Cards have an Expiration date?
- What are the Terms and Conditions for Ticketmaster Gift Cards?
- How do I book tickets using an international credit card?
- Why am I seeing a credit card error at checkout?
- I received an error during my transaction. Did my booking go through?
- Why have I received an error message when purchasing tickets?
- How do I make a mail booking?
- Can I buy tickets from two different devices, browsers or windows?
- Why have I received a “Sorry… time’s up” message?
- Why am I seeing a “There was a problem processing your request” message?
- Why am I being asked to confirm that "I am not a Robot" when booking?
- Outlet Public Holiday Hours
- I do not have a credit card. Can I pay by cash or cheque?
- Can I buy tickets at the venue?
- How do I find an event or venue on the Ticketmaster website?
- Do you have information on events sold by Ticketmaster overseas?
- Where can I find the seating map for my event?
- What is the interactive seat map and how do I use it?