How to Book
Information and help with how to book your tickets.
- Where can I buy tickets?
- How do I access the My Ticketmaster Presales?
- What is a Presale? How do I get a codeword?
- How can I improve my chances of obtaining tickets when a popular event goes on sale?
- How was the ticket allocation exhausted so quickly?
- Why am I seeing "No tickets right now" or "Allocation exhausted"?
- Why are "better" tickets sometimes available after the event goes on sale?
- When is my card debited for a booking?
- Does Ticketmaster Accept PayPal?
- What are the ticket prices for my event?
- What is a Family Ticket?
- Who is entitled to a concession or child ticket?
- What is the interactive seat map and how do I use it?
- How do I book group tickets?
- What fees can I expect to pay?
- What is Event Ticket Insurance?
- What is a Collector Ticket?
- How do I redeem My Ticketmaster Gift Card?
- How can I redeem my Ticketmaster gift voucher?
- How do I check the balance on my Ticketmaster Gift Card?
- Do Ticketmaster Gift Cards have an Expiration date?
- What are the Terms and Conditions for Ticketmaster Gift Cards?
- How do I book tickets using an international credit card?
- Do you have information on events sold by Ticketmaster overseas?
- Why am I seeing a credit card error at checkout?
- I received an error during my transaction. Did my booking go through?
- Why have I received an error message when purchasing tickets?
- How do I make a mail booking?
- Can I buy tickets from two different devices, browsers or windows?
- Why have I received a “Sorry… time’s up” message?