Tickets purchased at outlets cannot be sent via Print-at-Home or Mobile delivery. If you have purchased tickets online and selected outlet/venue collection, you will need to head to your closest Ticketmaster Outlet to collect your tickets.
If you have booked your tickets at an outlet, the outlet staff will print out your tickets for you at the time of purchase, except in the instance where there is a Printing Delay. In this case, you will need to return to the outlet once the printing delay has been lifted to collect your tickets.