As part of our updated check out process, we verify new payment methods used at checkout. If you make a purchase with a new payment method, you may see a pending charge in your transaction history. This pending charge is applied by your bank, not Ticketmaster.
The pending charge is typically worth $0-$1 and is automatically voided within 3-5 business days, depending on your bank. If the pending charge hasn't disappeared after this timeframe, please contact your bank directly.
The pending charges will be automatically voided within 3-5 business days, depending on your bank. If the pending charge hasn't disappeared after this timeframe, please contact your bank directly.
If you don't choose to add your payment method to your Ticketmaster Account, a pending charge will apply to all future purchases as part of the card verification process. For a smoother checkout process we recommend adding your preferred payment method to your account.
For more information, visit our help page How do I add a payment method to my Ticketmaster Account?